Hi you brilliant guys & girls, would much appreciate some input on this. I recently spent a vast amount of money rigging a new homeserver with the following relevant specs:
-Adaptec 71605 RAID controller
-14 x 6TB Western Digital Red disks (RAID6)
-Windows 2012 R2 Datacenter OS
My issue is that one of the physical disks is in Maxview Storage manager reporting the following:
-State: Optimal
-S.M.A.R.T. Error: Yes
-S.M.A.R.T. Warnings: 1
I am familiar with SMART values, however by looking at the values on the disk through Maxiew Storage Manager I do not see any actual errors, so I have no way of pinpointing what's causing the alert. Certain smart values can be ignored, on certain smart values you can live with a few fails but not a whole lot, on certain smart values the disk should be replaced right away.
So I contacted Adaptec support and they replied the following:
"SMART error interpretation is specific to the drive manufacturer. The controller only alerts you if a SMART error is received. For further information regarding the error you must contact the drive manufacturer or use their disk tools offline to test the drive. In the case of a RAID member reporting SMART, we recommend you fail the drive, replace it and take the drive with errors offline for further analysis."
So if I'm gonna listen to them I basically have to buy a brand new disk, replace the one reporting errors then run offline checks - only to potentially get no errors or an error that won't allow me to get a replacement on warranty. So what to do ??? The hardware itself was so expensive timing is bad to go out and purchase yet another disk. See screenshots below
Summary of disk reporting errors:
http://imgur.com/YZFWbSB
Smart values on disk page 1:
http://imgur.com/fqHIwT0
Smart values on disk page 2:
http://imgur.com/kNx8cau
(raw values on the right are both 0)
All suggestions are much, much appreciated. Are there ways to perform a check without taking the disk out of the RAID, or a way to pinpoint what the alert actually is without messing with my RAID? What would you guys do??? In advance, thank you
-Adaptec 71605 RAID controller
-14 x 6TB Western Digital Red disks (RAID6)
-Windows 2012 R2 Datacenter OS
My issue is that one of the physical disks is in Maxview Storage manager reporting the following:
-State: Optimal
-S.M.A.R.T. Error: Yes
-S.M.A.R.T. Warnings: 1
I am familiar with SMART values, however by looking at the values on the disk through Maxiew Storage Manager I do not see any actual errors, so I have no way of pinpointing what's causing the alert. Certain smart values can be ignored, on certain smart values you can live with a few fails but not a whole lot, on certain smart values the disk should be replaced right away.
So I contacted Adaptec support and they replied the following:
"SMART error interpretation is specific to the drive manufacturer. The controller only alerts you if a SMART error is received. For further information regarding the error you must contact the drive manufacturer or use their disk tools offline to test the drive. In the case of a RAID member reporting SMART, we recommend you fail the drive, replace it and take the drive with errors offline for further analysis."
So if I'm gonna listen to them I basically have to buy a brand new disk, replace the one reporting errors then run offline checks - only to potentially get no errors or an error that won't allow me to get a replacement on warranty. So what to do ??? The hardware itself was so expensive timing is bad to go out and purchase yet another disk. See screenshots below
Summary of disk reporting errors:
http://imgur.com/YZFWbSB
Smart values on disk page 1:
http://imgur.com/fqHIwT0
Smart values on disk page 2:
http://imgur.com/kNx8cau
(raw values on the right are both 0)
All suggestions are much, much appreciated. Are there ways to perform a check without taking the disk out of the RAID, or a way to pinpoint what the alert actually is without messing with my RAID? What would you guys do??? In advance, thank you
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