BSOD when using more than 8 GB RAM

Toggle sidebar Toggle sidebar
W

WoodyDRN

Reputable
Dec 8, 2015
39
0
4,530
I just bought new hardware and installed Windows 8.1 Pro from fresh, the computer is working fine with 8 GB ram - no problems at all. But if I add the rest of my new RAM, it BSODs. Now I tried to shift the RAM, if it was just one bad RAM, but they all seem to work fine, as long as I keep it at 8 GB.

There are a few different BSOD, but mainly I get:
IRQL_NOT_LESS_OR_EQUAL

I installed all windows update files, and Nvidia drivers, ethernet port would not work unless I installed Intel(R) Ethernet Connection (2) I219-V driver (v12.13.17.1). Else it's a clean Windows 8.1 Pro install, only steam and chrome browser installed.

Can you help me find the error, and how I can use 16 GB ram without windows dying on me? I can install Windows 10 Pro too if needed.

My setup:

CPU: Intel Core i7 6700K
MB: Asus H170 Pro gaming (BIOS 0601 American Megatrends Inc)
RAM: DDR4-2135 (1067 MHz) Kingston 4GB x 4 (well on 2 in it now to make it work)
GFX: NVIDIA GeForce GTX 980 4GB RAM GDDR5
SSD: Samsung SSD 850 EVO, 250GB
 
Solution
rgd1101
no, the error is your ram. instead of buying a 16GB(4x4gb) kit, you go with 4 individual 4GB ram.
if you can return them, return them and get a kit.
Sort by date Sort by votes
D

DeadlyDays

Honorable
Mar 29, 2013
379
0
10,960
Are the recommended voltages/timings the same across all RAM sticks and does your motherboard have those settings setup. Sounds like possibly some of the sticks are unstable. I've had to balance the difference between different ram sticks for timings/voltages to get them to run without BSOD.
 
Upvote 1 Downvote
W

WoodyDRN

Reputable
Dec 8, 2015
39
0
4,530
They are all the same brand, size and everything (should be), and bought two in bundle 2x4GB boxes.

If I goto BIOS and check, it says (it does find both RAM blocks):
DDR4 Kingston 4096MB 2133Mhz, DRAM voltage +1.208V

If I check in CPU-Z:
Slot #1: DDR4 Kingston 4096MB, Max Bandwidth DDR4-2135 (1067MHz)
Slot #3: DDR4 Kingston 4096MB, Max Bandwidth DDR4-2135 (1067MHz)

Timing:
DRAM CAS# latency CHA 14, CHB 14
DRAM RAS# to CAS# delay CHA 14, CHB 14
DRAM RAS# ACT time CHA 35, CHB 35

There are no timing difference shown in CPU-Z on those RAM
 
Upvote 0 Downvote
W

WoodyDRN

Reputable
Dec 8, 2015
39
0
4,530


I have no idea which voltage they need, I don't know that much about hardware ;|
 
Upvote 0 Downvote
P

Paul NZ

Polypheme
Sep 15, 2014
20,779
3
61,010
Your video drivers are causing the 0x3b - The system exception stop error. nvlddmkm.sys

fvevol.sys is causing the 0xd1 driver irql not less or equal stop error. This belongs to bitlocker. Are you using it?

I dont think the ram is causing any of the crashes

the 6656.01 dmp file isnt a memory management stop error your video drivers are causing it

Where did Win 8.1 come from?

I would also update / install updated SATA drivers

 
Upvote 0 Downvote
D

DeadlyDays

Honorable
Mar 29, 2013
379
0
10,960
If you look at the box/case they came in or the receipt/invoice it should have the kit number. Give us that or use it to lookup kit on kingstons support site and it will list the recommended voltage. Yours are set to 1.2 as you've posted, but kingstons site may list recommended higher to support the lower timings/higher speeds and keep it stable.

But if Paul NZ is correct, then disregard this:)
 
Upvote 1 Downvote
W

WoodyDRN

Reputable
Dec 8, 2015
39
0
4,530


I'm at work right now, but I will surely try updating some drivers tonight! Not sure about the Bitlocker, have to check that out too, as I said it was a clean Win 8.1 Pro install. The windows came from my Win 8 CD, original, I installed that and upgraded to 8.1 since the drivers for the MB only supports Win7 or 8.1 or 10 and not only 8.0 .... ;)

But it's a bit funny if it's not the RAM that causes this, cause when I only have 8 GB in, works perfectly for hours, but if I just add one or two more blocks, then it will crash within 1-2 minutes. But I will check all this in few hours.

Thanks so much until then, I will write back soon.
 
Upvote 0 Downvote
W

WoodyDRN

Reputable
Dec 8, 2015
39
0
4,530
I do not use Bitlocker at all, it's not enabled on my drive.

1) I have uninstalled all NVIDIA drivers and rebooted.

Still BSOD comes up.

2) Then I downloaded all drivers from https://www.asus.com/Motherboards/H170-PRO-GAMING/HelpDesk_Download/ and installed those.

Still I have problems and BSOD, and so many different ones.

DRIVER_IRQL_NOT_LESS_OR_EQUAL (dxgmmsl.sys)
IRQL_NOT_LESS_OR_EQUAL
PAGE_FAULT_IN_NON_PAGED_AREA
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
SYSTEM_SERVICE_EXCEPTION

and a few more ... but right when I pull out RAM and only have 8 GB, none of this happens.

3) I installed SATA drivers too, doesn't make much difference in BSOD.

I can gather up few more dumps if that helps?
 
Upvote 0 Downvote
W

WoodyDRN

Reputable
Dec 8, 2015
39
0
4,530


These are the RAM I have 4 of:

http://www.kingston.com/dataSheets/HX421C14FB_4.pdf

I guess they are correct set?
 
Upvote 0 Downvote
D

DeadlyDays

Honorable
Mar 29, 2013
379
0
10,960
If that is the correct kit, then your settings are correct.
DDR4-2133 CL14-14-14 @1.2V is what is listed in the datasheet

If you've reinstalled drivers then it seems like it is down to a hardware issue. Is the OS on the SSD? you might try running some stability tests off a liveCD and that will likely narrow the issue down nicely if it is a hardware issue. At the very least it can tell us if the ram is good/bad. If it crashes off the liveCD then its not an SSD or OS issue and certainly a hardware issue at that point.
 
Upvote 0 Downvote
W

WoodyDRN

Reputable
Dec 8, 2015
39
0
4,530
If I run the "Windows memory diagnostic tool" with 2x4GB RAM, all is fine, and I can run it with a single block fine, with each 1x4GB block, all of them seems fine. But right when I put more than 2 blocks in, the tool says "hardware error ... contact your hardware supplier" or something like that, and it comes up with that text right away.

So it really seems like something to do with my RAM. I will try raising the DRAM voltage +0.05.
 
Upvote 0 Downvote
W

WoodyDRN

Reputable
Dec 8, 2015
39
0
4,530


I tried raising the DRAM voltage by 0.05, and windows started up with a nice BSOD "CRITICAL_PROCESS_DIED", then i rebooted again "KMODE_EXCEPTION_NOT_HANDLED", then rebooted again "PFN_LIST_CORRUPT" ... rebooted again and finally windows started up. Things seemed fine for a minute, started the browser, and new tabs started failing, browser crashed and BSOD again, rebooted ... and tried doing a AIDA64 System Stability Test, now it reported "Hardware failure detected" and stopped the test.

So I guess it didn't do wonders, I'm back to normal voltage and 8GB ram, and everything is fine again.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom