Hi all,
I had a terrible Windows 10 download experience. I had to "reset my computer" because the download failed, but the reset failed at about 66%. Now my computer turns on and loads the hard drive screen first (with the two drives listed) and then the Dell screen with the two Fn buttons to press in the lower corner. However, I can't access the BIOS no matter what buttons I try (F8, F9, F2, Shift+F8, F12, etc.) and the screen just goes to black with a single dash line that blinks once and then disappears. Nothing else happens.
I have tried every imaginable way to access the BIOS. I have removed the battery and tried resetting the BIOS by removing the coin battery, but neither had any effect. I cannot boot from an external drive because F12 doesn't work. I don't need anything on the computer, so I can wipe it all if needed - but I can't access anything.
Any help would be greatly appreciated. The model is XPS L421X.
Thank you!
I had a terrible Windows 10 download experience. I had to "reset my computer" because the download failed, but the reset failed at about 66%. Now my computer turns on and loads the hard drive screen first (with the two drives listed) and then the Dell screen with the two Fn buttons to press in the lower corner. However, I can't access the BIOS no matter what buttons I try (F8, F9, F2, Shift+F8, F12, etc.) and the screen just goes to black with a single dash line that blinks once and then disappears. Nothing else happens.
I have tried every imaginable way to access the BIOS. I have removed the battery and tried resetting the BIOS by removing the coin battery, but neither had any effect. I cannot boot from an external drive because F12 doesn't work. I don't need anything on the computer, so I can wipe it all if needed - but I can't access anything.
Any help would be greatly appreciated. The model is XPS L421X.
Thank you!
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