Brand new WD2003FZEX says 0.0G after installing

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The Dirty Berti

Reputable
Aug 17, 2015
4
0
4,510
I bought me a brand new WD2003FZEX today
i played it in my pc and used Disk Management to initialize it
after i did this my windows 10 wont find the disk anymore
and my BIOS says its there bud it has only 0.0G where it was before 2000.0G
 
Solution
D_Know_WD
Hi there The Dirty Berti,

Sorry that you are facing some issues with your WD drive. :(
You have no data on the drive right? I believe this should be a non OS drive.

Unfortunately, if a drive is recognized as having 0.00 GB by BIOS, then it could have some internal fault. Is the drive recognized by Disk Management and how?
You can try something simple as just attaching the drive with different cables(SATA and power ones) to a different SATA port. It would be best to attach it to another system and see how is the drive recognized by BIOS.
Another thing you can try is to test it with WD's Data Lifeguard Diagnostic tool(both short and extended tests): http://products.wdc.com/support/kb.ashx?id=ovlZoa
You can even write zeros on it with...
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D_Know_WD

D_Know_WD

Judicious
Jul 30, 2014
6,633
3
35,960
Hi there The Dirty Berti,

Sorry that you are facing some issues with your WD drive. :(
You have no data on the drive right? I believe this should be a non OS drive.

Unfortunately, if a drive is recognized as having 0.00 GB by BIOS, then it could have some internal fault. Is the drive recognized by Disk Management and how?
You can try something simple as just attaching the drive with different cables(SATA and power ones) to a different SATA port. It would be best to attach it to another system and see how is the drive recognized by BIOS.
Another thing you can try is to test it with WD's Data Lifeguard Diagnostic tool(both short and extended tests): http://products.wdc.com/support/kb.ashx?id=ovlZoa
You can even write zeros on it with the same tool.

If none of these work, you can just contact the place you got it from or WD's Support and eventually RMA the drive: http://products.wdc.com/support/kb.ashx?id=9aUVyP

Let me know how this goes,
D_Know_WD :)
 
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