WD1003FBYX not recognized by computer either internal install or external

Phil3525

Honorable
Dec 29, 2013
7
0
10,510
I bought a 1TB WD1003FBYX WD hard drive with the thought of using it as a 2nd internal drive in my Acer desktop (running Win10). When I tried to install the drive, it wasn't recognized by the computer...tried 2 different SATA ports, and it never appeared. Called the seller, they sent out another one, thinking the first might be DOA. On the off chance that my computer wouldn't recognize a 2nd internal HDD, I bought an Orico SATA 3.0 external caddy as well. Tried the 2nd drive internally, no luck. Tried both drives in the external caddy-the system sees the caddy, but not the drive. When I go into device manager, the caddy is listed under disk drives, but when I right click on the caddy and select properties, the HDD isn't showing under "volumes". I can click on "populate", and some info about the drive will show-it recognizes the size of the drive, but not the type, and it's showing as "not initialized". Both HDDs do the exact same thing.

Am I missing a step here, or did I possibly get a PAIR of dead drives?
 
Solution
Hello... You need to give your OS permission to use it... Computer-manage-Disk Management, Right click, the graphic below for "mark partition active" or other needed drive tools.

Phil3525

Honorable
Dec 29, 2013
7
0
10,510

That fixed it. I've got one of them working in the external caddy now. I'm going to try to get the other one to work internally.

Thanks!