Hello,
Ever since the original RAM died in my 2 year old Dell 14" Inspiron, I've had nothing but problems trying to get this computer back up and running like normal.
I first took it to a computer shop because I could not figure out what was wrong. After some diagnostics and transferring of all my data, he realized it was my RAM that had died. He put a 2gb stick from Samsung in there and all seemed to be well.
But, 2gb's isn't enough or even close to what I originally had in this laptop. It came with 8gb, so I went on Crucial and bought a kit. Went to install it and the laptop won't boot. I get the same black screen. That RAM kit is currently being RMA'ed while I wait for my replacement.
In the meantime, I decided to buy a 4gb Kingston stick off of Amazon, because of how slow this computer is now. Tried this in the slots, and the computer still won't boot. Tried the Kingston stick alone, no boot. Tried both the Kingston and the Samsung, no boot.
The laptop will only boot when the Samsung stick is inserted. I also did reset the BIOS settings (and I'm assuming the CMOS as well) through the BIOS, but no luck.
I'm trying hard not to have to take the computer apart to reset the CMOS, but I seem to be running out of options.
Any help for this newbie?
Ever since the original RAM died in my 2 year old Dell 14" Inspiron, I've had nothing but problems trying to get this computer back up and running like normal.
I first took it to a computer shop because I could not figure out what was wrong. After some diagnostics and transferring of all my data, he realized it was my RAM that had died. He put a 2gb stick from Samsung in there and all seemed to be well.
But, 2gb's isn't enough or even close to what I originally had in this laptop. It came with 8gb, so I went on Crucial and bought a kit. Went to install it and the laptop won't boot. I get the same black screen. That RAM kit is currently being RMA'ed while I wait for my replacement.
In the meantime, I decided to buy a 4gb Kingston stick off of Amazon, because of how slow this computer is now. Tried this in the slots, and the computer still won't boot. Tried the Kingston stick alone, no boot. Tried both the Kingston and the Samsung, no boot.
The laptop will only boot when the Samsung stick is inserted. I also did reset the BIOS settings (and I'm assuming the CMOS as well) through the BIOS, but no luck.
I'm trying hard not to have to take the computer apart to reset the CMOS, but I seem to be running out of options.
Any help for this newbie?
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