New laptop Predator acer hdd problem

Dragabi

Commendable
Feb 23, 2016
4
0
1,510
I buy yesterday a new laptop predator acer with hdd and ssd,but only ssd work i dont find hdd in disk manager but i find him in BIOS,when i choose ahci the hdd appear in boot selection,but i go in RAID i open the windows intel storage give me an error but i open the app and both ssd and hdd appear there on app only where if i pick the ahci and reboot Windows maybe my hdd work? Sorry for my bad english
 
Solution
Welcome to the community, Dragabi!

I'd not recommend you to mess with the SATA mode for the HDD. Since it's a laptop and you have one SSD and one HDD, configuring RAID mode could potentially mess up your whole storage. Instead, I'd suggest you try either AHCI or IDE for the HDD. Go into Disk Management to check if it appears with either one of the modes. If it doesn't help, I'd suggest you use the Windows Command Prompt's DiskPart (Run as Administrator) and check if the HDD appears when you type Diskpart > Enter > list disk > Enter

If it's still not present there, you should check your laptop manufacturer's website for any SATA controller and chipset drivers for your model. Make sure you update your drivers from...
Welcome to the community, Dragabi!

I'd not recommend you to mess with the SATA mode for the HDD. Since it's a laptop and you have one SSD and one HDD, configuring RAID mode could potentially mess up your whole storage. Instead, I'd suggest you try either AHCI or IDE for the HDD. Go into Disk Management to check if it appears with either one of the modes. If it doesn't help, I'd suggest you use the Windows Command Prompt's DiskPart (Run as Administrator) and check if the HDD appears when you type Diskpart > Enter > list disk > Enter

If it's still not present there, you should check your laptop manufacturer's website for any SATA controller and chipset drivers for your model. Make sure you update your drivers from there.

Hope this helps. Good luck! :)
SuperSoph_WD
 
Solution

Dragabi

Commendable
Feb 23, 2016
4
0
1,510
And is wd hdd i have this laptop acer predator acer predator 17 g9-791 with 1tb hdd first driver on their site is AHCI Intel SATA AHCI Driver and i dont know what to do i instal de driver but only in raid, i choose in bios ahci i entered the windows the intel management dont show anything and ssd or hdd, neither in disk manager or cmd only ssd like in raid. now i am in raid mode and app veryfing and repairing but nothing happens after, and wd app dont see hdd only ssd
 

Dragabi

Commendable
Feb 23, 2016
4
0
1,510
is working now only in ahci i can boot my windows from usb stick with legacy and i find the hdd,Thank tou very much.Is ok if i not instal intel driver from the acer drivers?is working pretty well without them
 
Hey there again, Dragabi!

I'm glad you got it work properly now! :) It's not absolutely necessary to use those drivers as the system can survive without them. However, they might still improve the performance. In case you face any concerning difficulties in the future with the laptop and its compatibility with the hardware components, then this is the first step you should take. If you are interested, you can read through this article about Using Windows or Manufacturer's Hardware Drivers.

Best of luck! Hope I was helpful. :)
SuperSoph_WD