Artifacts to black screen to frozen after a few mins of gaming.

JuJoo_Guppy

Commendable
Feb 24, 2016
18
0
1,510
Hello all!,

I just started having this issue tonight. I had literally used my computer just 3-5 hrs prior, without incident, and for the last ~3 years without issues, so, a tad frustrating. First, the specs are:


MSI Z87 MPOWER LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX Extreme OC Flagship
Intel Core i7-4770K Haswell Quad-Core 3.5 GHz LGA
XION AXP-1000K14XE 1000W ATX SLI Ready CrossFire Ready 80+ Bronze Modular Power
G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) +
G.SKILL Ripjaws X Series 4GB 240-Pin DDR3 SDRAM DDR3 1866 (Came free)
Mushkin Enhanced Chronos 2.5" 120GB SATA III SSD
SAPPHIRE Radeon R9 290X 100361BF4SR 4GB GDDR5 PCI Express 3.0

I also have a 2 tb seagate I believe backup drive, and a new 240 SSD I installed several months ago. Note that all of this was bought 11/20 2013, so not super old but older. Everything has remained stock clock, I did a very light OC of the R9 at one point but it was too unstable, so I said screw that.

Basically, ive been able to stay on the desktop and do basic stuff without incident. However, if I fire up a game (tried a couple diff ones), after a few minutes go by, I will either get an instant black screen followed by looping sound / computer unresponsive, or sometimes I get some bad artifacts / lines across the screen prior to black screen.

I have only had it BSOD maybe 2 times out of quite a few different tests, its almost always a straight freeze from the black screen requiring me to power it down manually (ugh.)

Now, I have tested a fair bit of things, with a couple test to do tomorrow: I first tried only using 1 of the 3 sticks of RAM, and changed sticks around, with no luck. So RAM should be fine. I didn't specifically test the mobo's RAM slot 1 out, but I am thinking its not the issue.

I did a (although brief) run of Prime95 to get a feel for the CPU - My reasoning was that, if it was crashing that fast in games, itd certainly crash pretty quickly in Prime95.. but it didnt. The temps were higher than Id like to see, so I need to reseal the heatsink and such, but they weren't shut-down temps and there was no errors, nor did it seem to be wanting to crash due to the temps. So I think CPU is fine.

I tried reinstalling the newest video drivers, and unplugging / reseating my GPU, with no luck. I have monitored the temps on all the hardware, but the GPU is only reaching around 60-80c when crashing as best as I can tell-- this on a card that default settings calls for 95C (Though I have NEVER let it run that hot, just crazy.) The fan is running, too, so I don't think its necessarily over heating on the GPU end, unless the temp sensors are way off.


So, long post aside.. my last 2 things I can easily test: I plan to test my PC w/ my ladies PSU to see if that makes a difference. If that doesn't seem to matter, I am going to take her R9 380 and try it in my PC (Same drivers, should be pretty simple PnP yes?) and see if that resolves it.

Everything I have seen, read and otherwise gives me a bad feeling its my GPU. I am just hoping I am missing something or someone has some insight, as I can't really afford this BS right now..

Thank you for your time, I know this was long. I wanted to cover everything I already did to avoid getting repeat questions :)

As an extra small note, not sure if it really has any relevance or not: Everything runs great right up till the freezing. Games are not stuttering or acting odd prior that I noted, solid FPS etc.
 

JuJoo_Guppy

Commendable
Feb 24, 2016
18
0
1,510
Well, just a follow up on this...

I went ahead and swapped out my R9 290x for an older 5870 I had from my last build. I swapped it in and have ran games and such without incident since switching. So I am definitely looking at the 290x as the culprit sadly... It just strikes me as odd that it runs perfectly fine up to the moment it crashes, with generally no hints of issues. Sometimes I get a little bit of artifacting prior but still.

It almost seems like a temp issue with the 290x, yet its temps are all reporting fine. since its past warranty, I am thinking I will pop it open and see if I can spot anything obvious.. any ideas here?
 

JuJoo_Guppy

Commendable
Feb 24, 2016
18
0
1,510
Also worth noting: I was able to induce a crash without actually gaming, by simply opening up a lot of various programs (This is on the 290x that is crashing). I opened up quite a bit of firefox, and some other misc stuff and got it to crash.

I really don't think I am wrong in looking at the 290x as the problem since replacing it solved the issue, but, I am not a pro by any means. I just find the whole thing odd as to how its crashing, since it runs great right up till the crash. It clearly crashes under any real load at all.

Whole thing is frustrating... this same week my cable tuner on my TV decided to give out, too. (Ironically, the TV and the 290x were bought during the same black friday sale... go figure.) Electronics are just killing me this week.

If anyone feels that maybe I am off base here let me know please. I think I will probably go ahead and buy a new card (though, have to decide WHAT card..). I figure absolute worst case, if the new card has the same issue, I can refund it immedietely, newegg is pretty good that way. But I really cant imagine it not being the card at this point... though I wonder if its fixable o_O
 

JuJoo_Guppy

Commendable
Feb 24, 2016
18
0
1,510
Although I am currently talking to myself... I wonder if trying to up the power a bit to the 290x and seeing what that does first might not be a bad idea. I realize the 5870 uses a lot less power (228w vs 300w from gpuboss).. so maybe its POSSIBLE its still a PSU issue, that it just isnt quite generating enough? Seems a stretch given its specs, but I guess its possible? Really wish I could get someone elses thoughts on this haha. Glad my 5870 is at least allowing me to do something with my PC in the mean time.. I was thinking of switching to NVIDIA cards, but if I did I wanted a 980 GTX since its a bit faster than the 290x factory settings.. yet I am seeing the 980 GTX run $450+ where as I can get the 390x for under $400, or even go with a nwer R9 290x for $300...


From what I am seeing, the difference between a R9 290x (newer model, has 8 gb VRAM as well.) and a R9 390x really shouldn't be much if any in factory settings, that seem accurate?
 

JuJoo_Guppy

Commendable
Feb 24, 2016
18
0
1,510
I thought I would do what should be a final follow up on this, in case someone ends up having similiar issues and reading this.

Because I didn't particularly want to spend several hundred bucks for a new video card right now, (I wasn't going to down grade if I bought a new one though, too stubborn for that :p), and because I had read just how terrible XION PSU's are, I decided to be extra thorough to make sure it is for sure the video card. I reinstalled the 290x, and took the PSU from my ladies PC that A) I know works fine and B) is a better brand - Rosewill - and similiar wattage at 950.

After hooking it all up, upon booting up it took forever to load windows itself, which was quite odd since it typically boots really fast. But, I went ahead and reinstalled the drivers for the 290x, and rebooted... only to have it black screen immediately following the windows loading logo, and never even got to the desktop in the couple of tries. I swapped back to my PSU and the 5870, and am running without issue again. So, with all that said and everything tested, I am pretty damned confident that the GPU bit the bullet unfortunately. Not entirely sure WHAT is wrong with the 290x, but I suppose considering it was the very first batch to be released, I should feel fortunate it lasted this long with no problems, as many people really struggled with the 290x.

Of course the damned thing died just months after its 2 year warranty was up, too. Figures. I suppose the good news out of it is I am gettin gmyself a new 980 GTX Windforce OC, so thats exciting. Might not be a massive step faster than my 290x was, but it should be cooler, quieter and more stable, and faster too.. I went ahead and got a 'tier 2' PSU for it as well to avoid future fires in my PC, haha. I don't think I have ever been this angry yet excited at the same time when it came to buying new PC stuff... I really wanted to wait a couple more years, and the timing is bad, but yeah... Fallout 4 DLC is coming, and I wasn't missing out due to my video card :p

Hope this helps someone some day.