- Dec 31, 2007
- 5
- 0
- 18,510
I have had my current PC for 4.5 years now. Prior to recently replacing the motherboard the computer would randomly freeze when in windows. No errors in event viewer, no mention of improper shutdown when I reboot the computer (with the restart button). This is a hard freeze, no errors in event viewer, no improperly shutdown messages when I reboot.
Troubleshooting steps I have tried. Remove all un-needed components from the PC, ran with just on-board video, CPU, PSU, boot drive. Still freezes anywhere between 15 minutes and 3 days. More often than not it takes several hours before the freeze occurs.
I've run memtest 86 for 10 passes, no issue. Checked temperature of all components, they're fine.
Components I have replaced at this point. PSU, Heat Sink, Motherboard, HDD (switched to solid state), Video Card, Case (not that I expected that to make a difference).
Issue has persisted through fresh installs of Windows across several versions.
Here is where it gets interesting... After getting desperate I replaced the motherboard, now the system randomly reboots instead of freezing. When the machine comes back up, I check the event viewer and I have a kernel power event id 41 error.
"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
At this point I want to blame the CPU, but who knows... I replaced the power supply yesterday, and the reboot happened within 36 hours.
I have included a list of specs below to further help troubleshoot the issue.
-------------------------------------
Summary
Operating System
Windows 10 Home 64-bit
CPU
Intel Core i7 2600K @ 3.40GHz 27 °C
Sandy Bridge 32nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
ECS H61H2-MV (SOCKET 0) 28 °C
Graphics
DELL E2414H (1920x1080@60Hz)
ASUS VH238 (1920x1080@60Hz)
2047MB NVIDIA GeForce GTX 750 Ti (EVGA) 27 °C
Storage
931GB Western Digital WDC WD10EZEX-08M2NA0 (SATA) 28 °C
111GB OCZ-AGILITY3 (SSD) 30 °C
931GB Western Digital WD My Passport 0830 USB Device (USB (SATA)) 31 °C
Optical Drives
TSSTcorp CD/DVDW SH-S183L
Audio
Realtek High Definition Audio
Operating System
Windows 10 Home 64-bit
Computer type: Desktop
Installation Date: 1/12/2016 3:48:49 AM
Power Profile
Active power scheme Balanced
Hibernation Enabled
Turn Off Monitor after: (On AC Power) Never
Turn Off Hard Disk after: (On AC Power) Never
Suspend after: (On AC Power) Never
Screen saver Enabled
Uptime
Current Session
Current Time 2/24/2016 6:42:38 AM
Current Uptime 25,183 sec (0 d, 06 h, 59 m, 43 s)
Last Boot Time 2/23/2016 11:42:55 PM
Device Tree
ACPI x64-based PC
Microsoft ACPI-Compliant System
ACPI Fan
ACPI Fan
ACPI Fan
ACPI Fan
ACPI Fan
ACPI Fixed Feature Button
ACPI Power Button
ACPI Thermal Zone
ACPI Thermal Zone
Intel Core i7-2600K CPU @ 3.40GHz
Intel Core i7-2600K CPU @ 3.40GHz
Intel Core i7-2600K CPU @ 3.40GHz
Intel Core i7-2600K CPU @ 3.40GHz
Intel Core i7-2600K CPU @ 3.40GHz
Intel Core i7-2600K CPU @ 3.40GHz
Intel Core i7-2600K CPU @ 3.40GHz
Intel Core i7-2600K CPU @ 3.40GHz
CPU
Intel Core i7 2600K
Cores 4
Threads 8
Name Intel Core i7 2600K
Code Name Sandy Bridge
Package Socket 1155 LGA
Technology 32nm
Specification Intel Core i7-2600K CPU @ 3.40GHz
Family 6
Extended Family 6
Model A
Extended Model 2A
Stepping 7
Revision D2
Instructions MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, Intel 64, NX, VMX, AES, AVX
Virtualization Supported, Enabled
Hyperthreading Supported, Enabled
Fan Speed 1391 RPM
Stock Core Speed 3400 MHz
Stock Bus Speed 100 MHz
Average Temperature 27 °C
Caches
L1 Data Cache Size 4 x 32 KBytes
L1 Instructions Cache Size 4 x 32 KBytes
L2 Unified Cache Size 4 x 256 KBytes
L3 Unified Cache Size 8192 KBytes
Cores
Core 0
Core Speed 1596.2 MHz
Multiplier x 16.0
Bus Speed 99.8 MHz
Temperature 25 °C
Threads APIC ID: 0, 1
Core 1
Core Speed 1596.2 MHz
Multiplier x 16.0
Bus Speed 99.8 MHz
Temperature 29 °C
Threads APIC ID: 2, 3
Core 2
Core Speed 1596.2 MHz
Multiplier x 16.0
Bus Speed 99.8 MHz
Temperature 25 °C
Threads APIC ID: 4, 5
Core 3
Core Speed 1596.2 MHz
Multiplier x 16.0
Bus Speed 99.8 MHz
Temperature 30 °C
Threads APIC ID: 6, 7
RAM
Memory slots
Total memory slots 2
Used memory slots 2
Free memory slots 0
Memory
Type DDR3
Size 8192 MBytes
Channels # Dual
DRAM Frequency 665.1 MHz
CAS# Latency (CL) 9 clocks
RAS# to CAS# Delay (tRCD) 9 clocks
RAS# Precharge (tRP) 9 clocks
Cycle Time (tRAS) 24 clocks
Command Rate (CR) 1T
Physical Memory
Memory Usage 36 %
Total Physical 7.95 GB
Available Physical 5.06 GB
Total Virtual 9.20 GB
Available Virtual 6.09 GB
SPD
Number Of SPD Modules 2
Slot #1
Type DDR3
Size 4096 MBytes
Manufacturer G.Skill
Max Bandwidth PC3-10700 (667 MHz)
Part Number F3-10666CL9-4GBRL
Timing table
JEDEC #1
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 17
tRC 23
Voltage 1.500 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 20
tRC 27
Voltage 1.500 V
JEDEC #3
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #4
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 33
Voltage 1.500 V
Slot #2
Type DDR3
Size 4096 MBytes
Manufacturer G.Skill
Max Bandwidth PC3-10700 (667 MHz)
Part Number F3-10666CL9-4GBRL
Timing table
JEDEC #1
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 17
tRC 23
Voltage 1.500 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 20
tRC 27
Voltage 1.500 V
JEDEC #3
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #4
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 33
Voltage 1.500 V
Motherboard
Manufacturer ECS
Model H61H2-MV (SOCKET 0)
Version 1.0
Chipset Vendor Intel
Chipset Model Sandy Bridge
Chipset Revision 09
Southbridge Vendor Intel
Southbridge Model H61
Southbridge Revision B3
System Temperature 28 °C
BIOS
Brand American Megatrends Inc.
Version 4.6.5
Date 11/27/2013
Voltage
+5V 5.296 V
CPU CORE 2.220 V
VIN3 1.668 V
VIN4 0.984 V
+3.3V 1.918 V
VIN6 1.044 V
VIN7 1.620 V
VIN8 1.668 V
Graphics
Monitor 1
Name DELL E2414H on NVIDIA GeForce GTX 750 Ti
Current Resolution 1920x1080 pixels
Work Resolution 1920x1050 pixels
State Enabled
Multiple displays Extended, Primary, Enabled
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
Monitor 2
Name ASUS VH238 on NVIDIA GeForce GTX 750 Ti
Current Resolution 1920x1080 pixels
Work Resolution 1920x1050 pixels
State Enabled
Multiple displays Extended, Secondary, Enabled
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY2\Monitor0
NVIDIA GeForce GTX 750 Ti
Manufacturer NVIDIA
Model GeForce GTX 750 Ti
Device ID 10DE-1380
Revision A3
Subvendor EVGA (3842)
Current Performance Level Level 0
Voltage 0.956 V
Technology 28 nm
Bus Interface PCI Express x16
Temperature 27 °C
Driver version 10.18.13.6175
BIOS Version 82.07.25.00.50
Physical Memory 2047 MB
Virtual Memory 2048 MB
Count of performance levels : 1
Level 1 - "Perf Level 0"
GPU Clock 1175 MHz
Shader Clock 2700 MHz
Troubleshooting steps I have tried. Remove all un-needed components from the PC, ran with just on-board video, CPU, PSU, boot drive. Still freezes anywhere between 15 minutes and 3 days. More often than not it takes several hours before the freeze occurs.
I've run memtest 86 for 10 passes, no issue. Checked temperature of all components, they're fine.
Components I have replaced at this point. PSU, Heat Sink, Motherboard, HDD (switched to solid state), Video Card, Case (not that I expected that to make a difference).
Issue has persisted through fresh installs of Windows across several versions.
Here is where it gets interesting... After getting desperate I replaced the motherboard, now the system randomly reboots instead of freezing. When the machine comes back up, I check the event viewer and I have a kernel power event id 41 error.
"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
At this point I want to blame the CPU, but who knows... I replaced the power supply yesterday, and the reboot happened within 36 hours.
I have included a list of specs below to further help troubleshoot the issue.
-------------------------------------
Summary
Operating System
Windows 10 Home 64-bit
CPU
Intel Core i7 2600K @ 3.40GHz 27 °C
Sandy Bridge 32nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
ECS H61H2-MV (SOCKET 0) 28 °C
Graphics
DELL E2414H (1920x1080@60Hz)
ASUS VH238 (1920x1080@60Hz)
2047MB NVIDIA GeForce GTX 750 Ti (EVGA) 27 °C
Storage
931GB Western Digital WDC WD10EZEX-08M2NA0 (SATA) 28 °C
111GB OCZ-AGILITY3 (SSD) 30 °C
931GB Western Digital WD My Passport 0830 USB Device (USB (SATA)) 31 °C
Optical Drives
TSSTcorp CD/DVDW SH-S183L
Audio
Realtek High Definition Audio
Operating System
Windows 10 Home 64-bit
Computer type: Desktop
Installation Date: 1/12/2016 3:48:49 AM
Power Profile
Active power scheme Balanced
Hibernation Enabled
Turn Off Monitor after: (On AC Power) Never
Turn Off Hard Disk after: (On AC Power) Never
Suspend after: (On AC Power) Never
Screen saver Enabled
Uptime
Current Session
Current Time 2/24/2016 6:42:38 AM
Current Uptime 25,183 sec (0 d, 06 h, 59 m, 43 s)
Last Boot Time 2/23/2016 11:42:55 PM
Device Tree
ACPI x64-based PC
Microsoft ACPI-Compliant System
ACPI Fan
ACPI Fan
ACPI Fan
ACPI Fan
ACPI Fan
ACPI Fixed Feature Button
ACPI Power Button
ACPI Thermal Zone
ACPI Thermal Zone
Intel Core i7-2600K CPU @ 3.40GHz
Intel Core i7-2600K CPU @ 3.40GHz
Intel Core i7-2600K CPU @ 3.40GHz
Intel Core i7-2600K CPU @ 3.40GHz
Intel Core i7-2600K CPU @ 3.40GHz
Intel Core i7-2600K CPU @ 3.40GHz
Intel Core i7-2600K CPU @ 3.40GHz
Intel Core i7-2600K CPU @ 3.40GHz
CPU
Intel Core i7 2600K
Cores 4
Threads 8
Name Intel Core i7 2600K
Code Name Sandy Bridge
Package Socket 1155 LGA
Technology 32nm
Specification Intel Core i7-2600K CPU @ 3.40GHz
Family 6
Extended Family 6
Model A
Extended Model 2A
Stepping 7
Revision D2
Instructions MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, Intel 64, NX, VMX, AES, AVX
Virtualization Supported, Enabled
Hyperthreading Supported, Enabled
Fan Speed 1391 RPM
Stock Core Speed 3400 MHz
Stock Bus Speed 100 MHz
Average Temperature 27 °C
Caches
L1 Data Cache Size 4 x 32 KBytes
L1 Instructions Cache Size 4 x 32 KBytes
L2 Unified Cache Size 4 x 256 KBytes
L3 Unified Cache Size 8192 KBytes
Cores
Core 0
Core Speed 1596.2 MHz
Multiplier x 16.0
Bus Speed 99.8 MHz
Temperature 25 °C
Threads APIC ID: 0, 1
Core 1
Core Speed 1596.2 MHz
Multiplier x 16.0
Bus Speed 99.8 MHz
Temperature 29 °C
Threads APIC ID: 2, 3
Core 2
Core Speed 1596.2 MHz
Multiplier x 16.0
Bus Speed 99.8 MHz
Temperature 25 °C
Threads APIC ID: 4, 5
Core 3
Core Speed 1596.2 MHz
Multiplier x 16.0
Bus Speed 99.8 MHz
Temperature 30 °C
Threads APIC ID: 6, 7
RAM
Memory slots
Total memory slots 2
Used memory slots 2
Free memory slots 0
Memory
Type DDR3
Size 8192 MBytes
Channels # Dual
DRAM Frequency 665.1 MHz
CAS# Latency (CL) 9 clocks
RAS# to CAS# Delay (tRCD) 9 clocks
RAS# Precharge (tRP) 9 clocks
Cycle Time (tRAS) 24 clocks
Command Rate (CR) 1T
Physical Memory
Memory Usage 36 %
Total Physical 7.95 GB
Available Physical 5.06 GB
Total Virtual 9.20 GB
Available Virtual 6.09 GB
SPD
Number Of SPD Modules 2
Slot #1
Type DDR3
Size 4096 MBytes
Manufacturer G.Skill
Max Bandwidth PC3-10700 (667 MHz)
Part Number F3-10666CL9-4GBRL
Timing table
JEDEC #1
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 17
tRC 23
Voltage 1.500 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 20
tRC 27
Voltage 1.500 V
JEDEC #3
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #4
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 33
Voltage 1.500 V
Slot #2
Type DDR3
Size 4096 MBytes
Manufacturer G.Skill
Max Bandwidth PC3-10700 (667 MHz)
Part Number F3-10666CL9-4GBRL
Timing table
JEDEC #1
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 17
tRC 23
Voltage 1.500 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 20
tRC 27
Voltage 1.500 V
JEDEC #3
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #4
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 33
Voltage 1.500 V
Motherboard
Manufacturer ECS
Model H61H2-MV (SOCKET 0)
Version 1.0
Chipset Vendor Intel
Chipset Model Sandy Bridge
Chipset Revision 09
Southbridge Vendor Intel
Southbridge Model H61
Southbridge Revision B3
System Temperature 28 °C
BIOS
Brand American Megatrends Inc.
Version 4.6.5
Date 11/27/2013
Voltage
+5V 5.296 V
CPU CORE 2.220 V
VIN3 1.668 V
VIN4 0.984 V
+3.3V 1.918 V
VIN6 1.044 V
VIN7 1.620 V
VIN8 1.668 V
Graphics
Monitor 1
Name DELL E2414H on NVIDIA GeForce GTX 750 Ti
Current Resolution 1920x1080 pixels
Work Resolution 1920x1050 pixels
State Enabled
Multiple displays Extended, Primary, Enabled
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
Monitor 2
Name ASUS VH238 on NVIDIA GeForce GTX 750 Ti
Current Resolution 1920x1080 pixels
Work Resolution 1920x1050 pixels
State Enabled
Multiple displays Extended, Secondary, Enabled
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY2\Monitor0
NVIDIA GeForce GTX 750 Ti
Manufacturer NVIDIA
Model GeForce GTX 750 Ti
Device ID 10DE-1380
Revision A3
Subvendor EVGA (3842)
Current Performance Level Level 0
Voltage 0.956 V
Technology 28 nm
Bus Interface PCI Express x16
Temperature 27 °C
Driver version 10.18.13.6175
BIOS Version 82.07.25.00.50
Physical Memory 2047 MB
Virtual Memory 2048 MB
Count of performance levels : 1
Level 1 - "Perf Level 0"
GPU Clock 1175 MHz
Shader Clock 2700 MHz
Facebook
Twitter
Instagram