cat5e cable running underground gives slow download but fast upload

Daniel_Windermere

Commendable
Feb 24, 2016
2
0
1,510
The owner of my company owns our building and the building next door. When they built the second building years ago, they ran a cat5e cable underground to connect the two buildings so they would be on the same network. As far as I know, that was working great. Later, someone else rented the building so we disconnected that cable. Now we want to reuse the building, but when I connected that cable back to our core switch, the other building gets about 1Mbps download speed (if it doesn't time out) yet gets ~95Mbps upload speed (we pay for 100/100). Pinging websites gives a time of 8ms but shows about 15% packet loss. These speeds are when I directly connect to that cable between buildings, if I plug that cable it into our rackmount switch, you can connect to our domain, but the network speed is essentially zero. Even locally, trying to access our server usually just times out. I'm not entirely sure how long the cable is, but it's about 50 meters between the buildings, and I know the cable run is not a straight shot, so it could be close to or slightly beyond a 100m run of cable.

I've tested the port on our core switch and I get 95/95 direct into my laptop. I plug that same cable into the keystone jack on the end of the underground cable, go over to the other building, plug into the keystone jack on that end, and get 1Mbps/95Mbps. Even then, it seems to slow down over time. Google will load fine, but try something like a news site, and it will start loading then grind to a halt and seemingly stop.

Interestingly, I tried using a little desktop gigabit switch early on to see if maybe there was something wrong with the switch I was using, and it did not detect that a live cable was plugged into it. No lights on the switch, and laptop said "network cable unplugged" when connected to it. Only when connecting to the more powerful rackmount switch would a connection be detected. So maybe it just is too long of a run? That or some sort of strong electrical interference underground are all I can think of at this point... Any ideas?
 
Solution
sounds like one of the twisted pairs is broken or damaged on the download end since different pairs are used for up and down traffic. could also have gotten bent really badly. best bet is rerun the thing and use cat6 as it has thicker gauge copper. we had a set up like this and some furry friend or insect decided to snack on it. interestingly enough electronics attack bugs. something about the electrical current being soothing or something so critters will from time to time chew on them.

fun fact of the day trans Atlantic data cables get bitten by sharks pretty frequently and have to be patched. makes your job sound like a cake walk LOL
Not gonna try to guess what the prob is, unless you have one of them snazzy tester that give you signal strength, noise, can even tell you there is sudden drop of conductivity at 75 meter.

Once I had a similar situation, was a brand new cable too, just across the street, not a wide street either. Wouldn't connect, right away I deduced I need a repeater. Overnight it, I was up and running the next day. From then on, any time I had to do a long run and if any doubt, I just tell them, give me a fiber. No problem ever since.
 

rabidrabbit

Commendable
Feb 24, 2016
61
0
1,660
sounds like one of the twisted pairs is broken or damaged on the download end since different pairs are used for up and down traffic. could also have gotten bent really badly. best bet is rerun the thing and use cat6 as it has thicker gauge copper. we had a set up like this and some furry friend or insect decided to snack on it. interestingly enough electronics attack bugs. something about the electrical current being soothing or something so critters will from time to time chew on them.

fun fact of the day trans Atlantic data cables get bitten by sharks pretty frequently and have to be patched. makes your job sound like a cake walk LOL
 
Solution