bios doesn't recognize 4GB sticks

vik2211

Commendable
Feb 25, 2016
2
0
1,510
Hello,
I got this Asrock motherboard. P43DE3, and it should support 4GB sticks, but it doesn't. I have a 2GB stick and it botts up normally. When I put 4GB stick post says 3long bips. Searched for it, it means NO MEMORY. I have 2x4GB kit, G.skill. It's same freq and latency as 2GB stick. I have also tried another kit, 2x4GB Kingston, also nothing. G.Skill works on another board. I tried to plug just one stick in all 4 slots. And after I try for about 3 time in different slots pc starts rebooting all time but without POST. It just keeps rebooting. When I plug it from electricity after some time it beeps again or I need to clear CMOS. Tried to load defults on bios. Asked Asrock support 7days ago, no repply whatsoever.
BIOS is up to date, latest bios according to Asrock for this motherboard is P1.50 and it installed.

Also I must say that I have installed this motherboard alone, and one day something weird occured, I used 2GB stick, turned pc off and when I got back home my keyboard lighting was on. When I turned switch on PSU to 0 it went out.
 
Solution
http://www.newegg.com/Product/Product.aspx?Item=N82E16820231643
one of the review
Jimmy R.
8/29/2015 11:28:34 PM
Ownership: less than 1 day
Verified Owner


2 out of 5 eggsRAM doesnt work

Pros: Pops right in and the price was good

Cons: When I plugged the sticks into my computer (ECS H55H-M motherboard running 64bit Win7) it would not start. It would get to the screen where I could enter setup or boot options and would just hang there. Had to put in my older sticks to get computer to run.

Manufacturer Response:

.
Dear Customer

We will be glad to help with this issue. When experiencing compatibility issues, check to make sure you have the latest BIOS. Next, confirm in the manual or with the...

rgd1101

Don't
Moderator


What is exact model of the ram?
 

vik2211

Commendable
Feb 25, 2016
2
0
1,510
had 2 types,
Kingston hyper fury HX318C10FWK2/8 2x4kit
G.Skill F3-1333C9D-8GNS 2x4GBkit

and stick that is working is
G.Skill F3-10600CL9S-2GBNT (PC3-10600) i borrowed this one
this one looks old but works :)
 

rgd1101

Don't
Moderator
http://www.newegg.com/Product/Product.aspx?Item=N82E16820231643
one of the review
Jimmy R.
8/29/2015 11:28:34 PM
Ownership: less than 1 day
Verified Owner


2 out of 5 eggsRAM doesnt work

Pros: Pops right in and the price was good

Cons: When I plugged the sticks into my computer (ECS H55H-M motherboard running 64bit Win7) it would not start. It would get to the screen where I could enter setup or boot options and would just hang there. Had to put in my older sticks to get computer to run.

Manufacturer Response:

.
Dear Customer

We will be glad to help with this issue. When experiencing compatibility issues, check to make sure you have the latest BIOS. Next, confirm in the manual or with the manufacturer that it can support single sided 4GB memory sticks. An older motherboard like the H55 chipset may only support double sided 4GB modules. If that is the case, you will need to exchange for the G.Skill F3-10666CL9D-8GBNT. Should you have any further questions or concerns, please feel free to let us know.

Thank you
GSKILL SUPPORT

Quality and customer service are our top priorities.

Tech Support Email: ustech@gskillusa.com
RMA Dept Email: rma@gskillusa.com
G.Skill Forum: http://www.gskill.us/forum/
sound like you need a single side ram
 
Solution