1TB WD My Passport drive only showing 32MB...what's up?

Toggle sidebar Toggle sidebar
S

ssjjhockett

Commendable
Feb 25, 2016
1
0
1,510
I have even tried reformatting the drive (successfully), but still only shows 32 MB total (and available). It doesn't show anything on the drive? How do I fix this?
 
Solution
SuperSoph_WD
Welcome to the TH community, ssjjhockett!

I'd recommend you to repeat the formatting process through Disk Management. Start by deleting the volume on your WD My Passport until all the space becomes unallocated and then create a new Simple Volume. Make sure you do not have any important data on it that is not backed up, otherwise you'd lose it.

If the issue persists, I'd advise you to use WD's Data LifeGuard Diagnostics for Windows and use the WRITE ZEROS (low-level format) feature to completely erase the drive (take it back to its default out-of-the-box condition). It might also be a good idea to run the QUICK and EXTENDED tests from the utility as well, they will help us determine the...
Sort by date Sort by votes
SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
6,758
3
45,960
Welcome to the TH community, ssjjhockett!

I'd recommend you to repeat the formatting process through Disk Management. Start by deleting the volume on your WD My Passport until all the space becomes unallocated and then create a new Simple Volume. Make sure you do not have any important data on it that is not backed up, otherwise you'd lose it.

If the issue persists, I'd advise you to use WD's Data LifeGuard Diagnostics for Windows and use the WRITE ZEROS (low-level format) feature to completely erase the drive (take it back to its default out-of-the-box condition). It might also be a good idea to run the QUICK and EXTENDED tests from the utility as well, they will help us determine the health and SMART status of your WD My Passport HDD.

Keep me posted!
SuperSoph_WD :)
 
Upvote 0 Downvote
Solution
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom