Computer just shut down unexpectedly, won't boot

Rajib97 · Feb 28, 2016

Hi,

I was playing GTA V and all a sudden my computer shut down everything. The whole system just went off.

I then pressed the power button again to try turn it on but it does not turn on.

Please help me, what is the issue? My system is pretty new, only built it a few months ago.

sizzling · Feb 28, 2016

Please list full PC spec including make and model of PSU. Sounds like a possible PSU failure

Rajib97 · Feb 28, 2016

sizzling :

My specs:

Intel i3 4170
AMD R9 270X
MSi H81M R35 V2 Motherboard
8GB Hyper x Fury RAM
750GB Seagate ES HDD
1TB Western Digital Blue HDD
EVGA 500W White Plus PSU

I just tried to turn it on again and momentarily it flashed on then went off. Could it be that my CPU overheated?

sizzling · Feb 28, 2016

Unlikely the CPU, they have good protection against overheating, you would have most likely noticed a big decline in gaming performance before a shutdown due to cpu overheating. Do you have another PSU you can try or can borrow?

sizzling · Feb 28, 2016

That PSU looks to be poor quality http://www.tomshardware.co.uk/answers/id-2175669/evga-500w-white-psu-good.html

A PSU failure seems very likely

Rajib97 · Feb 28, 2016

sizzling :

Thanks for the quick reply. I did experience a slight decline in gaming performance before it shut down. Unfortunately i don't have another PSU. I've tried to turn it on a couple of times but it just momentarily provides power before turning off. Would I be able to get a replacement from EVGA as it's still pretty new?

This is just terrible for me. I only just bought a new HDD for the failing seagate drive. Now the PSU fails

Rajib97 · Feb 28, 2016

Should I be worried about any other parts being taken down as the PSU failed? Please do not say that my whole system is going to be messed up

sizzling · Feb 28, 2016

A dying PSU can cause other damage, it's not common but can happen.

Rajib97 · Feb 28, 2016

sizzling :

Crap, how can tell if the other parts have failed? This is going to be a complete disaster for me.

sizzling · Feb 28, 2016

Only way to tell is try a new PSU, if it still does not boot then you need to start fault finding but until you know the PSU is good you cannot test anything else

Rajib97 · Feb 28, 2016

sizzling :

That's really unfortunate. Just a quick question, do you think any of my parts have been affected due to this? Afterall the PSU says it has over voltage, under voltage, short circuit, over current and over temp protection. Same with the motherboard claiming it has surge protection.

I just do not want to start having to RMA all my parts. I've had my system for far less than a year.

sizzling · Feb 28, 2016

I just don't know, usually everything is ok but it just depends what exactly failed and how good the protection circuits are

Rajib97 · Feb 28, 2016

Can someone please help on what to do next? Can I RMA my PSU as it has 3 year warranty?

Is it also best to leave my system alone for now. I've tried a couple of times to start it up but again it just powers down after a second of pressing the power button.

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