HDD causes occasional stutter in games, SSD eliminates problem

Jolt459

Commendable
Mar 1, 2016
1
0
1,510
Hi folks, new here. I'll try to make this brief. Just built a new computer: relatively modest, but it handles the games I'm interested in (mainly CS: GO) at around 150-250 FPS.

PROBLEM: Occasionally, my game (any game, not just CS) will stutter for half a second. This happens randomly, sometimes every 5 minutes, sometimes every 30 mins. Very small, not that big of a deal, but can mean the difference between life and death in a shooter game.

Furthermore, I checked out my performance monitor and narrowed it down to I THINK an HDD issue. Whenever I stutter, I noticed this peak in my resource monitor (I drew it in, since I don't feel like playing a bunch to get it to stutter, but the peak I drew is identical to what I see) It's on the D: drive.

2dh8l6s.jpg


I was able to (I believe) eliminate the problem by moving my CS GO files from my HDD (D: ) to my SSD (C: ). I now experience no stutter. However, I can't keep ALL my games on my SSD, I mean I bought the HDD to store video games on.

I can't seem to prove that the HDD is to blame though, all the tests I run say it's a healthy drive. It's a WD 1TB BLUE. Where should I go from here?

Thanks!!:ange:

Time of this report: 2/24/2016, 01:44:10
Machine name:
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.151230-0600)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: H81N
BIOS: BIOS Date: 08/10/15 14:10:33 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 8150MB RAM
Page File: 2730MB used, 13569MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode


Display Devices
---------------
Card name: NVIDIA GeForce GTX 750 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 750 Ti
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1380&SUBSYS_37533842&REV_A2
Display Memory: 4040 MB
Dedicated Memory: 1992 MB
Shared Memory: 2048 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: AL1916W
Monitor Id: ACRAD80
Native Mode: unknown
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 10.18.0013.6191 (English)
Driver Version: 10.18.13.6191
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 2/9/2016 03:39:50, 16995576 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-50C0-11CF-DD43-5E171FC2C735}
Vendor ID: 0x10DE
Device ID: 0x1380
SubSys ID: 0x37533842
Revision ID: 0x00A2
 
Solution
Hi there Jolt459,

That is unpleasant. :(
What is the model number of the drive?
What testing tools have you used? You can test the drive with WD's Data Lifeguard Diagnostic tool(both short and extended tests) and see if the drive is in a healthy state.

Apart from that, you can double check the connections as well. Just attach the drive with the cables of the HDD and see if the issue persists. You can even use a different SATA port.

WD's DLG tool: http://products.wdc.com/support/kb.ashx?id=f9fhSC

Let me know how this goes,
D_Know_WD

DigitalLie

Distinguished
Nov 14, 2014
7
0
18,520
Hi Jolt459,

I agree it sounds like the HDD is the problem. Unfortunately bottlenecks in the HDD are not uncommon especially with games, even on a healthy drive. I can recommend you search this site or google for one of the many guides on optimising your HDD.

Some obvious things that come to mind is checking the data connection between HDD and Mother Board are clean and secure, regularly de-fragment your HDD. Try to eliminate other software using your HDD while you are playing games (like security software, music or videos playing from the drive, make sure your page file is on the SSD).

Also, many games can be moved between drives, even if they don't run, the files can often be moved then moved back with no problems. This is especially true of Steam games and there is 3rd party software that will make the process less tedious for you if your using Steam. Games are generally ideal for running on a SSD so this would be my recommended solution to you.
 
Hi there Jolt459,

That is unpleasant. :(
What is the model number of the drive?
What testing tools have you used? You can test the drive with WD's Data Lifeguard Diagnostic tool(both short and extended tests) and see if the drive is in a healthy state.

Apart from that, you can double check the connections as well. Just attach the drive with the cables of the HDD and see if the issue persists. You can even use a different SATA port.

WD's DLG tool: http://products.wdc.com/support/kb.ashx?id=f9fhSC

Let me know how this goes,
D_Know_WD
 
Solution