Seagate Backup Slim Plus - Directory Corrupted and Unreadable

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miag14

Commendable
Mar 3, 2016
1
0
1,510
Hi...I'm getting "The file or directory is corrupted and unreadable." message.
Company requirement is to encrypt any external drive before using it so I did that per their guidance - this was 6 months ago. I had no problem accessing my files until yesterday.

User Support people did chkdsk /f but it didn't fix it.

Do you have any solutions?
tnx
 
Solution
The Original Ralph
i've got eight of the seagate backup slim 2 tb drives i use to backup video files to. Had them for about 2 years, and a few months back, iirst one then the other started doing weird things, like dropping off when backing up large files to it -
oddly both of those will work fine if i move the cable to a USB 2.0 port connection. And its not the 3.0 port as everything else i plug into that port, including any of the other seagate backup slim HDDs. The only thing i can figure is the USB to sata circuit board adaptor is defective.

If all else suggested above fails, google on youtube for opening up that seagate case (there are a ton of videos) and pull the 2.5" HDD out of the case and connect it directly via a sata cable, just to make sure...
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D_Know_WD

D_Know_WD

Judicious
Jul 30, 2014
6,633
3
35,960
Hi there miag14,

I would agree with popatim. In case you've backed your data up, just reformat the drive. It may be a good idea to test it with of these afterwards, as the drive may be failing: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility

In case you don't have back ups, you can give Ubuntu a try. Just boot up from a CD or a flash drive and see if the drive would be accessible. Check this thread out: http://www.tomshardware.co.uk/forum/267999-32-recover-data-mode

Hope this will help,
D_Know_WD :)
 
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The Original Ralph

The Original Ralph

Distinguished
Sep 14, 2011
2,222
1
20,510
i've got eight of the seagate backup slim 2 tb drives i use to backup video files to. Had them for about 2 years, and a few months back, iirst one then the other started doing weird things, like dropping off when backing up large files to it -
oddly both of those will work fine if i move the cable to a USB 2.0 port connection. And its not the 3.0 port as everything else i plug into that port, including any of the other seagate backup slim HDDs. The only thing i can figure is the USB to sata circuit board adaptor is defective.

If all else suggested above fails, google on youtube for opening up that seagate case (there are a ton of videos) and pull the 2.5" HDD out of the case and connect it directly via a sata cable, just to make sure the defect isn't in the circuit board. If it is in that usb to sata circuit board, you should be able to recover your data and save that hdd

When you pull it out, if you haven't watched the "how to" videos, there's a pc of foil tape covering from the circuit board onto the hdd, that will give the impression the circuit board is one pc with the HDD - it's not - they just used standard laptop HDDs

hope that helps
 
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