Almost complete system freeze after a certain ammount of time, I think the culprit is my SSD.

Ra1n_

Commendable
Mar 7, 2016
2
0
1,510
Greetings!
I own a Samsung 840 evo, using an asus m5a97 r2.0 motherboard and currently running Windows 10 as my main OS and it is installed on the SSD.
The problem I am facing is that after some time everything running on the SSD will just freeze, including the OS itself and any programs. Programs running from my HDD continue to work just fine while I can't use the windows explorer or any programs on the SSD. When that happens, if I happen to have task manager open before it freezes I see that the disk usage ramps up to 100%, even though it's 0-10% normally. During the freeze I can move my cursor fine by the way and after a bit a popup window saying MIcrosoft Windows - This program has crashed or something along those lines.
This happens way faster when I'm downloading something onto my SSD, but happens eventually either way.
Sometimes that I've left my computer unattended, I come back to a bluescreen with the error UNEXPECTED_STORE_EXCEPTION which after googling it does seem to be drive-related.
I never had this problem before I upgraded to windows 10, so I figured I could just go back and install Windows 8 again. Nope. After installing it successfully, when I get to we're setting things up screen I get an error message saying that the system couldn't be properly configured, same goes for Windows 7, so my only option is to install Windows 10 again.
After googling around, I read on a microsoft support forum thing that this happens due to bad sectors or blocks on the SSD and I should just secure erase my SSD and then install Windows 10 again.
Also another thing to note is when installing Windows on my HDD everything runs fine just after a while programms running on the SSD freeze but since Windows isn't on the SSD it doesn't itself crash.
My questions mainly are: Am I right in thinking this is related to my SSD? I am not that knowledgeable when it comes to storage devices, so I don't really have any idea, that's just what I'm getting due to the bluescreen message and the HDD-SSD experience in the above paragraph. If yes could this actually be caused by bad sectors or blocks, and thus could a secure erase actually help? If not, should I just get a new SSD alltogether or is there anything else I should try? I tried RMA'ing it to the store I bought it for, but I got a reply that they found nothing wrong with it at all, but that's kind of hard to believe considering all the above problems.
Thank you for your guys' time in advance as I know that my post is quite lengthy... Any help would be quite appreciated!
 
Solution
Drive related - yes. I would be leaning in that direction - seems supported by the logs.

Back up as best you can and then run any diagnostic software provided by the SSD manufacturer.

Ralston18

Titan
Moderator
Have you tried using different power and data cables? Known working cables....

You used Task Manager to see the disk usage increase.

Take a look at the Event Viewer logs, Performance Manager, and Resource Monitor to identify the service or process that may be involved.

Run "Perfmon /rel" in the Win + R box. Look for red circles with white "x's" in them. Click the circle.
 

Ra1n_

Commendable
Mar 7, 2016
2
0
1,510
I was not aware of the Perfmon /rel command, I had a lot of red circles with white x's in them, most of them were "Windows did not shut down properly" which was me trying to unfreeze my computer. As for Event Viewer logs, the absolutely critical errors were a kernel error but that's cause there was a powercut earlier this week (unrelated to this issue as it has been happening for a good month now). However, the entirety of the Event Viewer log is basically Warning - disk - ID 153, description: The IO Operation at logical block address xxxx for Disk Y was retried, where as Disk Y is my SSD. Literally filled up completely with such errors. This would fit with the explanation I've heard before that the freeze is being caused by bad blocks that are being written into.
I will try other cables, but this issue didn't happen when I was using my SSD with Windows 8 when I was using the exact same cables as now, I will try different ones though.
Thanks for the suggestions!
Since I'm seeing so many disk warning - errors, I can almost be certain this is drive related right?