i tried disassembling my HDD cuz before it was not working that fast slow and hangging and now its working after i opened it up no scratch on the disk and no problems with the pin now the problem is when i plugged it in the pc it can copy fast but after a few sec is stops and the light keeps blinking need help on how to fix this
need help: WD element HDD
- Thread starter imDLT
- Start date
Solution
Hey there again, imDLT!
Have you tried using a different USB cable and connecting the external to a different port/computer? I'd definitely check up on the health and SMART status with the WD's Data LifeGuard Diagnostics, though. I'd also recommend you try it on another computer and see how the WD Elements will be recognized there. If it still behaves the same way, then you should probably consider contacting a professional data recovery company that will assist you with the file retrieving.
If the WD Elements has failed, you won't be able to recover your files by physically tampering with the hardware. You'd need a specific room environment & technical skill set to do that.
Hope this helps, though!
SuperSoph_WD
Have you tried using a different USB cable and connecting the external to a different port/computer? I'd definitely check up on the health and SMART status with the WD's Data LifeGuard Diagnostics, though. I'd also recommend you try it on another computer and see how the WD Elements will be recognized there. If it still behaves the same way, then you should probably consider contacting a professional data recovery company that will assist you with the file retrieving.
If the WD Elements has failed, you won't be able to recover your files by physically tampering with the hardware. You'd need a specific room environment & technical skill set to do that. Hope this helps, though!
SuperSoph_WD
SuperSoph_WD
Glorious
- Jul 30, 2014
- 6,758
- 3
- 45,960
Welcome to the community, imDLT!
Unfortunately, you shouldn't have opened the enclosure of your WD Elements because it voids the warranty on the product! I'd strongly recommend you to download and run the QUICK and EXTENDED tests from WD's Data LifeGuard Diagnostics for Windows. The tests will help us determine the health and SMART status of the WD Elements drive. I'd also advise you to backup all important data from it immediately somewhere else before proceeding with the troubleshooting.
Keep me posted & Good luck!
SuperSoph_WD
Unfortunately, you shouldn't have opened the enclosure of your WD Elements because it voids the warranty on the product!
I'd strongly recommend you to download and run the QUICK and EXTENDED tests from WD's Data LifeGuard Diagnostics for Windows. The tests will help us determine the health and SMART status of the WD Elements drive. I'd also advise you to backup all important data from it immediately somewhere else before proceeding with the troubleshooting. Keep me posted & Good luck!
SuperSoph_WD
after doing quick and extended what should i do next?
i cant get it to run because it stops after a second
first is how can i may my hdd work without it stopping cuase upon plugged in it can copy do stuff but after a mins it stops and light keeps blinking
i cant get it to run because it stops after a second
first is how can i may my hdd work without it stopping cuase upon plugged in it can copy do stuff but after a mins it stops and light keeps blinking
SuperSoph_WD
Glorious
- Jul 30, 2014
- 6,758
- 3
- 45,960
Hey there again, imDLT!
Have you tried using a different USB cable and connecting the external to a different port/computer? I'd definitely check up on the health and SMART status with the WD's Data LifeGuard Diagnostics, though. I'd also recommend you try it on another computer and see how the WD Elements will be recognized there. If it still behaves the same way, then you should probably consider contacting a professional data recovery company that will assist you with the file retrieving. If the WD Elements has failed, you won't be able to recover your files by physically tampering with the hardware. You'd need a specific room environment & technical skill set to do that.
Hope this helps, though!
SuperSoph_WD
Have you tried using a different USB cable and connecting the external to a different port/computer? I'd definitely check up on the health and SMART status with the WD's Data LifeGuard Diagnostics, though. I'd also recommend you try it on another computer and see how the WD Elements will be recognized there. If it still behaves the same way, then you should probably consider contacting a professional data recovery company that will assist you with the file retrieving.
If the WD Elements has failed, you won't be able to recover your files by physically tampering with the hardware. You'd need a specific room environment & technical skill set to do that. Hope this helps, though!
SuperSoph_WD
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