how to find out if intel warrenty was approved?

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Order Number 7501884952
Returned Item: BX80637I73770K
Received by Intel: 20160307183300
Status: Received Ok
Replaced With:
Shipped Date: 20160307221400
Delivered Date: 20160308043200
Shipped via
Status: Delivered

this is my first cpu rma and i dont understand how to interpert this also i called and they said replacment was sent but this doesnt say i am getting replacment so i am confused.
 
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USAFRet


Exactly. It did not wend its way all the way through the bowels of Intel testing in that period of time.
All they were looking for is "Received from you" 'OK, we got it? Great.' "Ship him a new one."

But also, this is why you record serial numbers before sending something back.
Preferably with date stamped pics.
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On Tuesday, March 8, 2016 12:07 PM, RYAN KEINATH <email redacted by Moderator> wrote:




On Monday, March 7, 2016 7:01 PM, "Not_A_Valid_Email_Address@intel.com" <Not_A_Valid_Email_Address@intel.com> wrote:


Date : 2016-Mar-07


Dear Customer,

Thank you for your interest in Intel products. This notification provides information to help you track the shipment status of the products you ordered.

Intel® Technology Provider members can check the status of their warranty request by visiting:
https://businessportal.intel.com/irj/servlet/prt/portal/prtroot/pcd!3aportal_content!2fintel_content!2fsolutions!2fCRM!2fEIM!2fiviews!2fcom.intel.crm.eim.online_customer_support

All Customers can check status of their warranty request by visiting:
https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx?ordernumber=7501884952&pagetype=rma

Order Information
Order Number: 7501884952
Order Date: 2016-Mar-02

Products shipped to you:

Row No : 1
Part No : BX80637I73770K
Product : Bx Core i7-3770 Proc 8M 3.9G FC-LGA12C
Ship Date : 03/07/2016
Carrier Desc : UPS
Waybill No : 1Z********************


To check delivery status of your shipment, refer to the tracking number & courier name above and visit appropriate web site:
UPS: http://www.ups.com/


General instructions for receiving a product from Intel:
- If you see signs of pilferage or tampering, do not accept the package. Report the incident to Intel immediately using the contact information below. If there are no signs of pilferage or tampering, please make sure that the unit/s match the information provided on the commercial invoice before you sign for the package.

- The courier may ask for a valid ID from the person receiving the package.


Questions?

Active Technology Providers: www.intel.com/reseller
End Users: http://support.intel.com/support/replacements.htm
 
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how do i know if they didn't just send back the cpu i sent them? or weather the warranty was approved and they replaced or repaired it? cause if warranty was denied they would just send it back anyway.
 
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USAFRet

USAFRet

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"Received by Intel: 20160307183300'
Yesterday, March 7.

When did they ship the replacement?
"Ship Date : 03/07/2016"

Again, March 7.

They did not receive it, check it, and ship it back to you the same day. Didn't happen.
You will be getting a different CPU.
 
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they recieved it on the 7th at 9:30am and shipped it on 7th at 7:01pm

how long does it tak them to check a dead cpu?

so that means they are sending me back the same cpu cause they shipped it the same day?
 
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USAFRet

USAFRet

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Exactly. It did not wend its way all the way through the bowels of Intel testing in that period of time.
All they were looking for is "Received from you" 'OK, we got it? Great.' "Ship him a new one."

But also, this is why you record serial numbers before sending something back.
Preferably with date stamped pics.
 
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okay thank you for clarifying that for me. its much appreciated. thx for the tip also i will definitely recognize the cpu i had right away. also i sent them all the original items that came with the cpu.
 
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