No signal on monitor from graphics card

Status
Not open for further replies.

palash_2

Commendable
Mar 9, 2016
9
0
1,510
Hi, I just built a new computer and I'm facing an issue related to the graphics card/mobo. Whenever I plug in the D-Sub into the mobo (MSI H110M Pro-VH) and the other end to my monitor without the graphics card installed, it works just fine. But when I install my MSI GTX 960 2GD5T on my system, and connect it with a DVI cable, it won't give out a signal. I'm not even able to see the MSI logo screen. The graphics card works, as I tested it on my friend's build. I checked if the RAM is pushed all the way in, I tried resetting CMOS, all the cables are fine, I made sure that the on board graphics are disabled in the BIOS. My power supply is working fine as both the fans on my graphics card start spinning and the 6-pin connector is pushed all the way in. Please help me fix this problem. Is it just a hardware issue?

PS - It's not a driver issue either.

My build:
Processor: Intel i3 6100 (6th gen)
Motherboard: MSI H110M Pro VH
Graphics Card: MSI GTX 960 2GD5T 2GB
RAM: GSklii Ripjaws 4 DDR4 8GB (2x4GB)
PSU: Antec VP500PC 500W
 
Wow, that is the most sparse motherboard manual I've ever seen. Almost nothing on the BIOS settings.

Have a look in the BIOS and see if there are any settings pertaining to graphics adapter, or video initialization.

If the graphics adapter was being initialized, then the VGA adapter shouldn't display anything.

Also see if there is a Legacy or UEFI boot option. Your card could be one and the BIOS is set for the other.
 

palash_2

Commendable
Mar 9, 2016
9
0
1,510


The graphics card work on my friend's system with the same cable. There isn't any problem with the ports on my monitor either. I'm not sure about the PCIe slot, though.
 

palash_2

Commendable
Mar 9, 2016
9
0
1,510


BIOS is set to PEG and not IGD. Still, the graphics card is not detected.
 
Are you running the latest BIOS for your motherboard? Recently helped someone here that installed a graphics card and his motherboard wouldn't recognize it, an update of his BIOS was what fixed it for him.

The latest version for your board is 2.4 dated January 28, 2016. It looks like they improved VGA compatibility starting with 2.2, so that may be your issue.

Just to be cautious, remove the graphics card and use onboard graphics while doing the update. Then add it back in once the BIOS update is done. I suggest doing the update in the BIOS utility M-Flash and not the Windows utility. Never been a huge fan of updating the BIOS within Windows. If you are unsure of the procedure, refer to the manual page 17.
 

palash_2

Commendable
Mar 9, 2016
9
0
1,510


I updated BIOS from within Windows, I'll try updating with the instructions you provided. I will post an update tomorrow. Thanks
 
Do you know what version you are using? If you updated to 2.2 or later (hopefully 2.4) via Windows, there is no need to do it from the BIOS. I only advise not to do it from in Windows for safety reasons. It's rare, but sometimes things can go wrong when updating the BIOS from within Windows leaving the motherboard in a non-POSTing state. If you have already successfully updated the BIOS to the latest via Windows, then a BIOS update isn't the answer to your problem.
 

palash_2

Commendable
Mar 9, 2016
9
0
1,510


I will try with a different graphics card and post the update. I hope things work out.
 

palash_2

Commendable
Mar 9, 2016
9
0
1,510


I updated the BIOS to the latest version from within Windows and the task completed successfully. That means, I don't have to do it again from the BIOS itself. What do I do now?
 
Well since you know the card works (because you've checked it in another system), we are coming to having to determine what component is causing your problem. Do you have another power supply to try? It's not that your supply is poor quality (according to the tier list it's tier 3), it's just not the greatest quality.

Do you know what version you updated your BIOS to?
 

palash_2

Commendable
Mar 9, 2016
9
0
1,510


The BIOS on my motherboard is updated to the latest version i.e. 2.4. It's not a power supply problem either, the fans on my graphics card spin. I'm stuck.
 
Well all the fans can spin and you can still have a computer that doesn't POST. I assume it's not POST'ing. Or is it booting Windows and you just don't have anything displayed on the monitor?

So just because the fan's spin, doesn't mean that you PSU is working properly.

It's also the easier of the two things left. We've eliminated the graphics card, the BIOS, so all we have left is the PSU and the motherboard itself.

Did you try a CMOS reset after you updated your BIOS?
 

palash_2

Commendable
Mar 9, 2016
9
0
1,510


Windows boots, I can hear the startup sound from the speakers. I just can't see anything when I connect my graphics card to my monitor. Moreover, if I have my VGA cable plugged into the motherboard while the graphics card is installed, the monitor is able to display everything from the VGA input (motherboard's). From my experience, the motherboard's video output should not display anything if there's a dedicated graphics card already installed. Yes, I did reset the CMOS after updating BIOS.
 
I think I might know what's going on. When you are connected to the motherboard, you have to use either VGA or HDMI. As you've said in past posts, you connect with VGA to the motherboard. Unless you meant to say HDMI.

Now with your graphics card you said you are using a DVI cable. So I can assume that your monitor has a DVI input and a VGA input. Have you tried a DVI-I > VGA adapter? I'm wondering if you have to select the input on your monitor through an OSD or control on your monitor.

What monitor do you have?
 
Status
Not open for further replies.