My Pixma MP760 has suddenly decided not to print any colour

Brendan_8

Commendable
Mar 11, 2016
2
0
1,510
All ink tanks are full and it has worked perfectly for years. Now it will print only the black sections of the page and no colour segments. How do I troubleshoot this?
 
Solution
Then it looks like the printhead is blocked with old ink that has dried out - - so severely blocked that the cleaning routine cannot shift it (which it attempts to do by pumping new ink through it and higher than normal pressure).

This can happen if you don't print a full colour document at least every couple of days, or if you don't run the nozzle check printout every couple of days so that fresh ink pushes out the old ink.

You will have to remove the printhead and try soaking it overnight in warm soapy water, then thoroughly rinse it in clean water, let it dry then put it back in the printer.

Printhead removal guide for Pixma MP760: http://www.fixyourownprinter.com/posts/62261

Finally, if you are in the habit of using third-party...
Then it looks like the printhead is blocked with old ink that has dried out - - so severely blocked that the cleaning routine cannot shift it (which it attempts to do by pumping new ink through it and higher than normal pressure).

This can happen if you don't print a full colour document at least every couple of days, or if you don't run the nozzle check printout every couple of days so that fresh ink pushes out the old ink.

You will have to remove the printhead and try soaking it overnight in warm soapy water, then thoroughly rinse it in clean water, let it dry then put it back in the printer.

Printhead removal guide for Pixma MP760: http://www.fixyourownprinter.com/posts/62261

Finally, if you are in the habit of using third-party "compatible" ink cartridges, many of them will eventually cause blockage issues because the ink contains impurities. Use only genuine Canon ink cartridges if you want to minimise the risk of it happening again.

 
Solution

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