I have a WD My Passport 0748 2TB external HD that stopped working. When I plug it in to my PC it's recognized as a device but I can not see it in windows explorer. Also, it seems that it is working but after 2 or 3 minutes it makes a beep and 2 minutes later another beep and It doesn't seem to be working anymore. Any ideas?
WD My Passport External HD Fails
- Thread starter Guasti
- Start date
Solution
Welcome to the TH community, Guasti!
I'm sorry to hear about your noises coming from the WD My Passport.
Unfortunately, they might be indicating internal/hardware damage. I'd advise you to try using a different USB cable and even try plugging the external to a different computer to see if you'd be able to access your data. You should check how the HDD is recognized in Disk Management and try to change the drive letter. This might help you access the drive from Windows Explorer and backup your files ASAP! Afterwards, I'd recommend you run the QUICK and EXTENDED tests from WD's Data LifeGuard Diagnostics for Windows and find out what is the health and SMART status of the drive.
I'd also suggest you...
I'm sorry to hear about your noises coming from the WD My Passport.
Unfortunately, they might be indicating internal/hardware damage. I'd advise you to try using a different USB cable and even try plugging the external to a different computer to see if you'd be able to access your data. You should check how the HDD is recognized in Disk Management and try to change the drive letter. This might help you access the drive from Windows Explorer and backup your files ASAP! Afterwards, I'd recommend you run the QUICK and EXTENDED tests from WD's Data LifeGuard Diagnostics for Windows and find out what is the health and SMART status of the drive. I'd also suggest you...
SuperSoph_WD
Glorious
- Jul 30, 2014
- 6,758
- 3
- 45,960
Welcome to the TH community, Guasti!
I'm sorry to hear about your noises coming from the WD My Passport. Unfortunately, they might be indicating internal/hardware damage. I'd advise you to try using a different USB cable and even try plugging the external to a different computer to see if you'd be able to access your data. You should check how the HDD is recognized in Disk Management and try to change the drive letter. This might help you access the drive from Windows Explorer and backup your files ASAP! Afterwards, I'd recommend you run the QUICK and EXTENDED tests from WD's Data LifeGuard Diagnostics for Windows and find out what is the health and SMART status of the drive.
I'd also suggest you check the warranty status of the WD My Passport HDD on our website and see if it's still covered.
Keep me posted!
SuperSoph_WD
I'm sorry to hear about your noises coming from the WD My Passport.
Unfortunately, they might be indicating internal/hardware damage. I'd advise you to try using a different USB cable and even try plugging the external to a different computer to see if you'd be able to access your data. You should check how the HDD is recognized in Disk Management and try to change the drive letter. This might help you access the drive from Windows Explorer and backup your files ASAP! Afterwards, I'd recommend you run the QUICK and EXTENDED tests from WD's Data LifeGuard Diagnostics for Windows and find out what is the health and SMART status of the drive. I'd also suggest you check the warranty status of the WD My Passport HDD on our website and see if it's still covered.
Keep me posted!
SuperSoph_WD
TRENDING THREADS
-
News Ryzen 9 7950X3D surfaces with 192MB L3 cache — 3D V-Cache ES CPU has 64MB more than retail CPU- Started by Admin
- Replies: 7
-
RTX 4060 Ti vs RX 7700 XT faceoff: Which midrange graphics card is superior?
- Started by Admin
- Replies: 22
-
News Nintendo obliterates 8,535 Yuzu repos — Nintendo's most effective DMCA takedown campaign in years
- Started by Admin
- Replies: 39
-
Question specific games keep crashing after GPU upgrade
- Started by boyknight53
- Replies: 3
-
Question gpu hotspot temperature reaches 110c. is it normal?
- Started by eziowar
- Replies: 13
Latest posts
-
-
[SOLVED] I don't know how to connect front panel connectors to motherboard.
- Latest: josh44361431577
-
Facebook
Twitter
Instagram