Need help with ntoskrnl.exe BSOD. Detailed info in thread.

jcb1972

Distinguished
Feb 24, 2013
18
0
18,520
Hello all. I would GREATLY appreciated any help on determining what is causing this BSOD.

Comp specs:
OS: Windows 7 Ultimate
Mobo: Gigabyte GA-EP45-UP3P
CPU: Intel Core 2 Quad Q6600
PSU: Corsair CMPSU-750TX 750 Watt
Memory: 8 gigs Crucial RAM
SSD: 120 Gig Samsung EVO 840 SSD (OS drive)
HD 2: 1TB Samsung conventional HD
HD 3: 500 Gig WD conventional HD
Video Card:Gigabyte GV-R685OC-1GD 1 GB Radeon HD 6850

First off, what I have tried:
1. Reinstalled Windows.
2. Scanned memory with MEM test (Passed)
3. Scanning Drives for errors as I type this. I have HD sentinel installed which says all 3 of the drives are in perfect condition. I am currently running extended self tests to see if by chance there is an issue with one of the drives.
4. There are currently no accessories or devices plugged into the comp when it first blue screened.

I hooked the computer up to a different monitor and keyboard with no other accessories plugged in it to see if maybe a USB accessory or device may be the culprit. I ran 3D mark to stress out everything and it would not freeze or BSOD while running 3D mark. The computer was fine until I plugged in the USB wireless networking antennae originally connected to it. It blue screened shortly after that but continued to freeze up and blue screen even AFTER disconnecting it.

I built the above mentioned computer in Feb 2009. I passed it down to my brother Dec 2014. It has all of the original internal components of when it was originally built with the exception of the drives. When I passed it down I upgraded the OS drive to an SSD and put in a few conventional drives for programs and additional storage. The computer ran fine until my brother was cohered into upgrading to Windows 10 (Jan 2016) via the nag screen. When he told me that it started BSODing and he upgraded to Win 10 I automatically assumed that was the culprit and downgraded back to Win 7 (clean install).

I have since tried everything mentioned above. The dump files show ntoskrnl.exe as the main culprit with 7 of the 8 files showing +73c00 as the address error and 1 of the 8 files showing +68a6b as the address error.

Any help in deciphering the dump files would be greatly appreciated as I have Googled this with no luck.

Thanks in advance for the help!

Here are the contents of the dump files:
==================================================
Dump File : 020616-11824-01.dmp
Crash Time : 2/6/2016 10:22:20 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02c9a04b
Parameter 3 : fffff880`090bae40
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+73c00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.19110 (win7sp1_gdr.151230-0600)
Processor : x64
Crash Address : ntoskrnl.exe+73c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020616-11824-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
Dump File Time : 2/6/2016 10:28:23 PM
==================================================

==================================================
Dump File : 020716-10888-01.dmp
Crash Time : 2/7/2016 11:41:25 AM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 00000000`00000003
Parameter 2 : fffff800`02e126f0
Parameter 3 : 00000000`00001000
Parameter 4 : fffff800`02e126f0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+73c00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.19110 (win7sp1_gdr.151230-0600)
Processor : x64
Crash Address : ntoskrnl.exe+73c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020716-10888-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 291,024
Dump File Time : 2/7/2016 11:53:15 AM
==================================================

==================================================
Dump File : 020916-11169-01.dmp
Crash Time : 2/9/2016 5:08:35 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02d39a5f
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+73c00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.19110 (win7sp1_gdr.151230-0600)
Processor : x64
Crash Address : ntoskrnl.exe+73c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020916-11169-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 291,024
Dump File Time : 2/9/2016 5:03:45 PM
==================================================

==================================================
Dump File : 021016-11793-01.dmp
Crash Time : 2/9/2016 11:59:45 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02c6da6b
Parameter 3 : fffff880`03b16908
Parameter 4 : fffff880`03b16160
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+68a6b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.19110 (win7sp1_gdr.151230-0600)
Processor : x64
Crash Address : ntoskrnl.exe+68a6b
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021016-11793-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 291,024
Dump File Time : 2/10/2016 11:30:25 AM
==================================================

==================================================
Dump File : 021416-11341-01.dmp
Crash Time : 2/14/2016 6:56:39 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02f40964
Parameter 3 : fffff880`09d4fee0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+73c00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.19110 (win7sp1_gdr.151230-0600)
Processor : x64
Crash Address : ntoskrnl.exe+73c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021416-11341-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 286,896
Dump File Time : 2/14/2016 8:07:59 AM
==================================================

==================================================
Dump File : 021416-12090-01.dmp
Crash Time : 2/14/2016 8:14:57 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02c62ca5
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+73c00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.19110 (win7sp1_gdr.151230-0600)
Processor : x64
Crash Address : ntoskrnl.exe+73c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021416-12090-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 286,896
Dump File Time : 2/14/2016 8:15:44 AM
==================================================

==================================================
Dump File : 022016-11793-01.dmp
Crash Time : 2/20/2016 2:31:38 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02ff0dc8
Parameter 3 : fffff880`09161d50
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+73c00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.19110 (win7sp1_gdr.151230-0600)
Processor : x64
Crash Address : ntoskrnl.exe+73c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022016-11793-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 286,896
Dump File Time : 2/20/2016 2:38:29 AM
==================================================

==================================================
Dump File : 022016-11840-01.dmp
Crash Time : 2/20/2016 2:41:57 AM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`80050031
Parameter 3 : 00000000`000006f8
Parameter 4 : fffff800`02c8f041
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+73c00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.19110 (win7sp1_gdr.151230-0600)
Processor : x64
Crash Address : ntoskrnl.exe+73c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022016-11840-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 286,896
Dump File Time : 2/20/2016 2:43:14 AM
==================================================

==================================================
Dump File : 030916-10998-01.dmp
Crash Time : 3/9/2016 5:41:17 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 000007ff`fff90040
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02ce58e8
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+73c00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.19110 (win7sp1_gdr.151230-0600)
Processor : x64
Crash Address : ntoskrnl.exe+73c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\030916-10998-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 299,162
Dump File Time : 3/9/2016 7:56:39 PM
==================================================

==================================================
Dump File : 030916-11107-01.dmp
Crash Time : 3/9/2016 5:37:36 PM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 00000000`0000008d
Parameter 2 : 00000000`0012c91a
Parameter 3 : 00000000`00510020
Parameter 4 : fffff680`000524fb
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+73c00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.19110 (win7sp1_gdr.151230-0600)
Processor : x64
Crash Address : ntoskrnl.exe+73c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\030916-11107-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 299,162
Dump File Time : 3/9/2016 5:39:34 PM
==================================================

==================================================
Dump File : 030916-11544-01.dmp
Crash Time : 3/9/2016 5:32:36 PM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 00000000`0000008d
Parameter 2 : 00000000`0011596a
Parameter 3 : 00000000`00510020
Parameter 4 : fffff680`00004f23
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+73c00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.19110 (win7sp1_gdr.151230-0600)
Processor : x64
Crash Address : ntoskrnl.exe+73c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\030916-11544-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 299,162
Dump File Time : 3/9/2016 5:33:35 PM
==================================================





 

jcb1972

Distinguished
Feb 24, 2013
18
0
18,520
Thanks. I suspected it may be a drive issue as well. When I handed the computer down to my brother I reinstalled Windows from scratch and if I remember correctly I installed drivers from the manufacturers website. When I reinstalled a few weeks ago I just installed the base drivers that came with Windows. I checked the device manager after the install and did not see any errors so I just let them ride.

I just updated all of the drivers via the manufactures website. I will check update once I have reconnected the USB devices and stressed out the system with flash videos and other things.