Unable to connect my midi keyboard (novation launckey 61) to my pc, please help

sharath_83

Distinguished
I have a Midi keyboard, Novation Launchkey 61. My Desktop pc configuration are as below:
OS: Windows 7 Professional with Service Pack 1
Processor: Intel Core i5-4440 CPU @ 3.10GHz
RAM: 8 GB
System type: 64-bit Operating System
Audio type: ATI Radeon HDMI
Motherboard: Gigabyte Z97-D3H

Every time I connect my Midi keyboard I get this "USB device nbot recognized" message. I have connected other devices like external hard-disk and a Bluetooth device it detects, but not my Midi keyboard. When the device is connected and in Device Manager under 'Universal Serial Bus controllers', it shows as "Unknown device".

Could I please get a solution for the same. Thanks in advance.
 

Vic 40

Titan
Ambassador
If it has dedicated drivers could you download these,go to the unkown device,right click,and choose search for drivers,look for a folder on the pc and navigate to the one you downloaded,just choose only drivers in the folder,chooe those and see if it will work.