- Mar 13, 2016
- 3
- 0
- 1,510
Good morning, I'm having big trouble with my 780ti ASUS. this is my PC configuration:
-Asrock H87 fatality performance
-Asus Gtx780ti direct cuii
-Intel i5-4670
-PSU: XFX 650W
The problem occurs while playing Starcraft 2 but also occurs with many other games like Bioshock infinite, Fallout New Vegas, XCOM 2 and many more.
Basically at some point of the game the computer stops working and the monitor says "NO SIGNAL", i can still hear for a few seconds the music game but i cannot Alt+F4 to quit the game or turn off the computer or anything else. Sometimes the fans also start going at the maximum speed (sometimes they don't). The computer must be force restarted manually otherwise nothing happens and the monitor keeps saying "NO SIGNAL".
The ASUS support gave me 4 different RMA and sent me 4 different 780Ti but they all present the same problem in my computer. In order to understand if the problem could have been in another component, every time ASUS gave me one 780Ti i tested it on another PC of a friend of mine which has my same PC configuration except for the VGA because he has a 780 (not Ti) GYGABITE so we simply switched our VGA. Doing this his computer blocks (like mine usually do) and mine goes perfectly instead. I also tryed another very old and different VGA which is 6970 DirectCU II ASUS and it also worked perfectly.
At some point they said it was a motherboard problem but my Asrock H87 fatality performance is compatible with any 780Ti for sure.
I asked ASUS not to give me another 780Ti but another type of VGA and I also said I would have paid the difference or I would have accepted a less powerful VGA. They answered that they would have changed the type of VGA with a 980 or a 970 but 2 days ago they sent me the 4th 780TI saying that they had no availability for another type of video card. Obviously every time they sent me a VGA I checked if one of them had the same serial number in order to be sure they weren't sending me the same one.
How is it possible that their repair center has 5 different 780Ti in 2 months and no other VGAs? isn't it strange?
The point is: I don't think ASUS will actually change me the type of VGA. After all that happened I can believe that maybe a batch of 780Ti ASUS are defective so the only thing for me to do is to sue ASUS. My hope to find somebody that had or has my same problem so that we can support each other in a legal act if it is necessary.
Anyway if you have any type of advice just tell me and if you need more information or if I forgot to say something just need to ask
-Asrock H87 fatality performance
-Asus Gtx780ti direct cuii
-Intel i5-4670
-PSU: XFX 650W
The problem occurs while playing Starcraft 2 but also occurs with many other games like Bioshock infinite, Fallout New Vegas, XCOM 2 and many more.
Basically at some point of the game the computer stops working and the monitor says "NO SIGNAL", i can still hear for a few seconds the music game but i cannot Alt+F4 to quit the game or turn off the computer or anything else. Sometimes the fans also start going at the maximum speed (sometimes they don't). The computer must be force restarted manually otherwise nothing happens and the monitor keeps saying "NO SIGNAL".
The ASUS support gave me 4 different RMA and sent me 4 different 780Ti but they all present the same problem in my computer. In order to understand if the problem could have been in another component, every time ASUS gave me one 780Ti i tested it on another PC of a friend of mine which has my same PC configuration except for the VGA because he has a 780 (not Ti) GYGABITE so we simply switched our VGA. Doing this his computer blocks (like mine usually do) and mine goes perfectly instead. I also tryed another very old and different VGA which is 6970 DirectCU II ASUS and it also worked perfectly.
At some point they said it was a motherboard problem but my Asrock H87 fatality performance is compatible with any 780Ti for sure.
I asked ASUS not to give me another 780Ti but another type of VGA and I also said I would have paid the difference or I would have accepted a less powerful VGA. They answered that they would have changed the type of VGA with a 980 or a 970 but 2 days ago they sent me the 4th 780TI saying that they had no availability for another type of video card. Obviously every time they sent me a VGA I checked if one of them had the same serial number in order to be sure they weren't sending me the same one.
How is it possible that their repair center has 5 different 780Ti in 2 months and no other VGAs? isn't it strange?
The point is: I don't think ASUS will actually change me the type of VGA. After all that happened I can believe that maybe a batch of 780Ti ASUS are defective so the only thing for me to do is to sue ASUS. My hope to find somebody that had or has my same problem so that we can support each other in a legal act if it is necessary.
Anyway if you have any type of advice just tell me and if you need more information or if I forgot to say something just need to ask
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