- Mar 14, 2016
- 3
- 0
- 1,510
Hello and thank you for your time if you look over this. After a full day of troubleshooting I think the cpu is the best place to start asking for help.
So my original setup was:
I5 3570k @3.4ghz
On an asrock z77 pro 3
8 gb ddr3 memory
580gb hdd / 2 tb hdd for storage.
And an EVGA gtx 650 ti boost.
Windows 10
Edit: Corsair cx600 psu
I bought the game the division and was running it smoothly 60fps on low with no issues. Along with other games like h1z1 bf4 on high with some render distance slightly turned down for 60fps.
After playing the division on low I decided to treat myself to a EVGA gtx 970 4gb ddr5 ssc.
I first installed the card like normal. Uninstalled current drivers for Nvidia and the Intel on board using ddu, powered down and installed the gtx 970, at first I was unable to install the driver. It kept failing, I tried manually doing it through device manager but would get the code 28 error. I realized during the time I was trying to install the driver the device manager kept switching the 970 between detected as gtx 970 under the display adapters, and after a handful of minutes would be undetected as an vga compatible controller. Hence the code 28. After trying to run ddu again it finally boooted up and I was able to install the driver successfully.
Ecstatic to see the performance boost I jumped straight into the division. After spending 20 minutes at the one and only loading screen to find myself at 10-15 fps on low I realized something was wrong. And now I'm here.
Also something to note: every time I turn on my computer there is an undetected video controller listed in the device manager. I've gotten used to just uninstalling it everytime. If I update it, I get bsod system thread not handled igdkmd64.sys hinting it is the onboard Intel 4000 graphics. I've tried ddu to get rid of it. The bios for north bridge is set on pci-e so I don't know where else to go with that. But it was occurring with the 650 ti with no problems to performance.
One thing I notice when trying any sort of game is that my cpu usage ramps to 100% and the core speed on all cores will drop to about 1k mhz. It happens at default clock 3.4ghz and oc at 4.0ghz and 4.2ghz. If I close any game I try to run the core speed will return to whatever they were set at. Which is the only issue I can even find semi relevant in my situation.
I'll try to shorten this. Everything I've tried:
Re-reinstalling gpu drivers, I've tried current and 2 previous versions. All perform the same.
Tried installing the gpu driver with only one Monitor enabled/plugged in
Update all other drivers/windows.
No updates available for bios that I can find.
Alternate pci e slot installation for socket troubleshooting. Same result.
Checked storage, at least 100 gb free
Checked temperatures. Hwmonitor claims my cpu is at 98°c and speed fan claims its around 70 both on idle which is hot either way but not sure what's going on there. Also noted no change in this given it ran fine with current cooling with the gtx 650 ti.
Disabled cpu throttling to ensure the heat thing was not the cause.
Tried oc to 4.0ghz and 4.2ghz (temperatures did not fluctuate much and no issues occurred aside from ramping down to 1kmhz on all cores no matter what the core speed was clocked to with cpu throttling enabled and disabled.
There might be more but it was a long day. At this point I'm close to buying new everything else. But I see all the threads with this set up running fine and am at a loss. Either way. Thanks for your time it probably was a lot to read.
I'm open to any idea.
Thanks
So my original setup was:
I5 3570k @3.4ghz
On an asrock z77 pro 3
8 gb ddr3 memory
580gb hdd / 2 tb hdd for storage.
And an EVGA gtx 650 ti boost.
Windows 10
Edit: Corsair cx600 psu
I bought the game the division and was running it smoothly 60fps on low with no issues. Along with other games like h1z1 bf4 on high with some render distance slightly turned down for 60fps.
After playing the division on low I decided to treat myself to a EVGA gtx 970 4gb ddr5 ssc.
I first installed the card like normal. Uninstalled current drivers for Nvidia and the Intel on board using ddu, powered down and installed the gtx 970, at first I was unable to install the driver. It kept failing, I tried manually doing it through device manager but would get the code 28 error. I realized during the time I was trying to install the driver the device manager kept switching the 970 between detected as gtx 970 under the display adapters, and after a handful of minutes would be undetected as an vga compatible controller. Hence the code 28. After trying to run ddu again it finally boooted up and I was able to install the driver successfully.
Ecstatic to see the performance boost I jumped straight into the division. After spending 20 minutes at the one and only loading screen to find myself at 10-15 fps on low I realized something was wrong. And now I'm here.
Also something to note: every time I turn on my computer there is an undetected video controller listed in the device manager. I've gotten used to just uninstalling it everytime. If I update it, I get bsod system thread not handled igdkmd64.sys hinting it is the onboard Intel 4000 graphics. I've tried ddu to get rid of it. The bios for north bridge is set on pci-e so I don't know where else to go with that. But it was occurring with the 650 ti with no problems to performance.
One thing I notice when trying any sort of game is that my cpu usage ramps to 100% and the core speed on all cores will drop to about 1k mhz. It happens at default clock 3.4ghz and oc at 4.0ghz and 4.2ghz. If I close any game I try to run the core speed will return to whatever they were set at. Which is the only issue I can even find semi relevant in my situation.
I'll try to shorten this. Everything I've tried:
Re-reinstalling gpu drivers, I've tried current and 2 previous versions. All perform the same.
Tried installing the gpu driver with only one Monitor enabled/plugged in
Update all other drivers/windows.
No updates available for bios that I can find.
Alternate pci e slot installation for socket troubleshooting. Same result.
Checked storage, at least 100 gb free
Checked temperatures. Hwmonitor claims my cpu is at 98°c and speed fan claims its around 70 both on idle which is hot either way but not sure what's going on there. Also noted no change in this given it ran fine with current cooling with the gtx 650 ti.
Disabled cpu throttling to ensure the heat thing was not the cause.
Tried oc to 4.0ghz and 4.2ghz (temperatures did not fluctuate much and no issues occurred aside from ramping down to 1kmhz on all cores no matter what the core speed was clocked to with cpu throttling enabled and disabled.
There might be more but it was a long day. At this point I'm close to buying new everything else. But I see all the threads with this set up running fine and am at a loss. Either way. Thanks for your time it probably was a lot to read.
I'm open to any idea.
Thanks
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