Cannot directly access external HDD after connecting to Samsung Smart TV

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goodwidp

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I recently purchased a new Samsung TV (UN55JU7100) and connected a Toshiba External USB 3.0 HDD to one of it's USB ports. The TV was able to read all the files/directories, but when I tried connecting the HDD to my PC again, I get a "Access is denied" error message from Windows. I have tried using "Diskinternal Linux Reader" and while it can see the drive as connected to the PC, it is also unable to read any specific files or folders. The same thing occurs in Windows Disk Management. I cannot perform a chkdsk because "Windows can't access the disk". I then connected HDD to TV again, and it still reads the disk with no issues, showing all files and folders are still present.

Now, here's the somewhat odd aspect (and reason why I used the word "directly" in thread title): On the PC, I found that I am able to access some directories using Utorrent. I selected a music torrent (freely available concert recording ;) ) that was completed and downloaded to the "Music" folder on the external drive. I then chose "Open Containing Folder" from the Utorrent right-click context menu and it opened in Explorer! I still get the "Access is denied" error if I try to access the root directory (by clicking on it in Explorer address bar), but at least it confirms that Windows can still read the files on the disk. So, there seems to be some sort of error or issue with the root directory that is preventing Windows from opening/recognizing it properly. I have searched online, but haven't found any solutions for this particular situation. Again, I also tried using "Diskinternals Linux Reader", but no luck. Any help or advice is sincerely appreciated. Thanks very much.
 
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goodwidp

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Thanks very much for the reply. I'll have some time this weekend to look into this more, including trying your suggestions, and will report back here with results. Thanks again!
 

goodwidp

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It worked!!! I followed the instructions to take ownership (slightly different for Windows 10 but pretty easy to figure out) and the drive now shows up in Explorer. Thank you!!!
 

ath1986

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i can't find the security in the properties when i right click, whats going on? i have windows 10, Help.
I have the same problem. i cant get in to my external. i can only see my photos from my TV

 
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