"One or more internet protocols missing" after changing power supply (I'm using Ethernet)

147nrg · Mar 16, 2016

So as the title says I'm receiving this error when connecting to the internet that says "one or more internet protocols is missing on this device". It's very strange because my PC was working fine until I replaced the power supply. When I did this I unplugged every connector, both power and data, and then reattached them all to clean up some cable management. When I booted the PC back up I was having this issue. The icon shows that I have internet but it will not connect in the browser or download updates.
I have seen other threads with this same error message and I have tried every software fix I have seen at this point. I'm beginning to worry I may have damaged something when tinkering in the case.
Thanks for any help

James Mason · Mar 16, 2016

have you right click your ethernet icon in the task bar and choose troubleshoot?

My wifi connection gets that every once in a while because it's really shoddy and drops often, and that's one of the fixes windows does for it.

147nrg · Mar 16, 2016

James Mason :

Yeah I did, and that's when it shows the error message about not having the network protocols installed. And when I try to select fix as administrator it fails

James Mason · Mar 16, 2016

What motherboard do you have?
It may be busted ethernet drivers for some reason or another.
You can try uninstalling your ethernet drivers and have windows install some basic ones, but I'd try and acquire the replacement LAN drivers for your motherboard first.

147nrg · Mar 16, 2016

James Mason :

Thats what has me so worried is that I've tried that aswell. Im using a Gigabyte z170mx-gaming-5 and ive uninstalled and reinstalled the drivers with still no luck. In desperation i even did a brand new install of windows 10.

James Mason · Mar 16, 2016

Ehhh, what powersupply did you have and what did you replace it with?

It's possible you caused a short maybe....

Mmm, maybe you could try a bios update.

147nrg · Mar 16, 2016

James Mason :

I had a 600watt thermaltake that i replaced with a CX 750M, a 750watt modualr power supply. Ill try the bios update

James Mason · Mar 16, 2016

147nrg :

Oh... what you replaced it with may have been worse >_> the CX series is garbage. as well as like half of corsairs other lines.

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"One or more internet protocols missing" after changing power supply (I'm using Ethernet)

147nrg

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147nrg

Commendable

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147nrg

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147nrg

Commendable

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