Hello Everyone
This was my first build, and I am having some issues with it. These black screen crashes do not leave behind a dmp file and windows error logs simply says that windows shut down unexpectedly. They only occur when playing computer games but the frequency of which is dependent on the game itself. I have played Rust, a game that for my low end build is rather intensive, for 60 hours without a single crash. Some games such as Primal Carnage crash at least once a session. I have done research before posting, and I realize the first thing that comes to mind with black screen crashing is temperature. I have ran two different temp monitoring programs, one at a time of course. HWMonitor would show my socket temps under load being about 57C, which is well below the 71C operating range of my chip. However HWMonitor would show my package temp being as high as 80C! I found this ridiculous so i researched and found that its a common error with amd apu's that hwmonitor doesn't display package temp correctly. Anyhow when it says package temp is 80C I can reach my hand in and touch around my motherboard and my heat sink. Everything is warm but not anywhere near 80C. I'm completely stumped I do not think that this is a temp issue but rather possibly a under voltage issue? I have never over clocked and all of the terminologies are very hard for me to understand but is it possible my motherboard defaulted to the wrong voltage?
Any help would be appreciated
Thanks for you time.
-Newb367
AMD A-10-7870K
ASRock FM2 A88X-ITX+
Coolermaster Gemini ii m4
Corsair CX 430w bronze
Coolermaster 110 case
Gskill RipJaws 8gb 2400mhz
EDIT- The crash stops all sound output and the other temp monitor that I have used it AMD overdrive and it never reported thermal margins getting lower than 20C and very rarely under 30C.
This was my first build, and I am having some issues with it. These black screen crashes do not leave behind a dmp file and windows error logs simply says that windows shut down unexpectedly. They only occur when playing computer games but the frequency of which is dependent on the game itself. I have played Rust, a game that for my low end build is rather intensive, for 60 hours without a single crash. Some games such as Primal Carnage crash at least once a session. I have done research before posting, and I realize the first thing that comes to mind with black screen crashing is temperature. I have ran two different temp monitoring programs, one at a time of course. HWMonitor would show my socket temps under load being about 57C, which is well below the 71C operating range of my chip. However HWMonitor would show my package temp being as high as 80C! I found this ridiculous so i researched and found that its a common error with amd apu's that hwmonitor doesn't display package temp correctly. Anyhow when it says package temp is 80C I can reach my hand in and touch around my motherboard and my heat sink. Everything is warm but not anywhere near 80C. I'm completely stumped I do not think that this is a temp issue but rather possibly a under voltage issue? I have never over clocked and all of the terminologies are very hard for me to understand but is it possible my motherboard defaulted to the wrong voltage?
Any help would be appreciated
Thanks for you time.
-Newb367
AMD A-10-7870K
ASRock FM2 A88X-ITX+
Coolermaster Gemini ii m4
Corsair CX 430w bronze
Coolermaster 110 case
Gskill RipJaws 8gb 2400mhz
EDIT- The crash stops all sound output and the other temp monitor that I have used it AMD overdrive and it never reported thermal margins getting lower than 20C and very rarely under 30C.
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