New graphics card not working.

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TheShaun

TheShaun

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I have recently purchased an AMD Radeon R9 270, but my monitor says "no input" no matter what I try with it. The current card is a AMD Radeon HD 5450 that works perfectly fine. Also, when I shut the pc back down after seeing that the monitor still won't get signal, it shuts down almost immediately where as it normally takes a few seconds when shutting down during it's boot up.

These are the specs of my pc in case it matters:
Processor - AMD Phenom 8400 Triple-Core Processor 2.10GHz
Motherboard - ECS GeForce 8000 series
PSU - EVGA 600w (also made sure it has more than enough on the +12V rail than the AMD Radeon R9 270 requires)

Things I have found online or thought of that I have tried:
-Used DDU to uninstall old card's driver(new card still no input, old card works and re-installs it's driver automatically after windows boots up)
-Disabled old card's driver and started pc with new card installed
-Made sure PSU is connected to new card
-Made sure card is firmly in PCI-E slot
-Checked BIOS settings(there was no options other than booting in different modes)

Any ideas on what the issue is?
 
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TheShaun

TheShaun

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Checked that. My current motherboard is supposedly equipped for UEFI. But that's based on my searches on my motherboard. This pc was given to me by a guy who built it. It's a modern gaming motherboard from what I have found. The searches I've done say this motherboard is only as old as 2008. That shouldn't be too old to handle this new card. Right?
 
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maxalge

maxalge

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go to the manufacturer's website and update your motherboard's bios


also are you using an adapter to hook up the monitor to the gpu?




if someone sold you a system with a Phenom X3 8400 as a "gaming" setup


well... they lied to you and you need to take it back
 
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TheShaun

TheShaun

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The info I gathered from multiple websites claim ECS motherboards are designed to handle gaming, not exactly designed for pure gaming, but still capable. Also, I already said I checked into BIOS, that's a dead end. I tried googling my motherboard and checking the manufacturer site but it says there are many ECS GeForce 8000 series motherboards from them. I have no way of knowing which type I have. I tried programs that tell my info about my specs, they all say the same thing "ECS GeForce 8000 series". They won't tell me the specific one I have. I'm using the exact same HDMI cord I use for my current graphics card. Should work for both, right? Otherwise why does the new card even have a port for HDMI?
 
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maxalge

maxalge

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open your case look at the motherboard

the make and model plus revision are marked on
 
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TheShaun

TheShaun

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Found it and updated BIOS, still no difference. I checked on a site that checks pc parts compatibility and it claims my motherboard and new card are compatible.
 
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maxalge

maxalge

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do you have windows 8?


you might need to disable secure boot in the bios
 
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