I need help removing a virus. tried 5 programs, no luck.

Why not try removing it from the browser itself. If you're using Firefox... go to plugins and remove what ever it was you installed. When you used Malwarebytes... I'm assuming you updated the definitions first, right?

Another program you can try is Superantispyware FREE Edition.

Try going into your browser settings and restoring them to default. The virus may be removed, you just need to undo some of the changes it made.

You could also try Adwcleaner .. I highly recommend it.

also look in programs...look under date installed for anything that been installed today. lot of newer virus use a program that looks ok to reload the virus at power on again and again. also google the name of the virus to remove registry entrys the virus has dropped.

Follow dudio's suggestion, Adware Cleaner is a very good program. Download site:

- https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Also, make sure you go into the properties of the launch icon and make sure it isn't loading a page at the same time since I have found that the adware often loads a page on start-up by using the shortcut.

Not sure if you solved this issue already, but I had the same exact problem. Open the file location of Internet Explorer, usually the path is C:\Users\[Your Username]\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories, but it may vary in your windows operating system. Right click on Internet Explorer, go to Properties, and in the field where it says target, delete the website that comes after this part "C:\Program Files\Internet Explorer\iexplore.exe" . In your case, you might see something like "C:\Program Files\Internet Explorer\iexplore.exe" "trustedsurf.com/blah blah" . Delete everything in red.

If you need more details, go here:https://www.techsupportall.com/how-to-remove-v9-com-from-firefox-chrome-ie-adware-removal-help/

The only fix is to reset your browser, or delete it and install another one.

I had the same virus, but i could not fix it. The only fix i found was installing another browser.

I hope you learned your lesson.
NEVER load "free" security into your system.
NEVER load multiple security programs. It creates system conflicts.
NEVER load "free" programs, which claim to "fix" computers.

That being said (I hope you learned your lessons):
There IS a way to fix the problems, but NOT with "free" software downloaded from the internet.

Never do this again, it just makes the problems worse.
DELETE ALL "free"programs.

Not true, but reformat "might be" necessary at some point.
Priority ONE: is recovering ALL personal files...then backing these files up.
Do this BEFORE you re-format a hard drive. (if you have half a brain...)

1. Remove the hard drive.
2. Install this drive on a working computer, that has PROFESSIONAL anti virus software.
(DO NOT USE "free antivirus" from the internet)
3. Use the working computer to SCAN the bad drive.
4. Drag your files off the bad drive, and onto a backup drive (like a USB stick...etc...)
5. Now take the bad drive, and reinstall it on the first (infected) computer.
6. Install PROFESSIONAL antivirus if possible, and scan the affected drive.(DO NOT USE FREE ANTIVIRUS)
OR IF NOT ABLE:
A. Place Windows 7 disk in the drive...select "upgrade."
B. This reloads the operating system without erasing your files.
IF the problem still prevails:
7. BACK UP FILES as above FIRST.
8. NOW reformat the drive.
9. Then reload the operating system.
10. Now replace your files, from the backup above.

11. Use ONLY professional antivirus. DO NOT use free security downloaded from the internet.
I would recommend Kaspersky, or other all in one PROFESSIONAL security.

DO NOT load multiple security programs. It creates system conflicts.
DO NOT use "free" programs that claim to "fix" computers. Very bad idea.

THIS METHOD
has been used over and over, with 100% success.
Not a single file lost...all files recovered, ALL systems FIXED.

I hope you learned your lesson:
DO NOT use free programs from the internet. STOP being gullible.

Professional antivirus:
Delete existing security and free programs / turn off firewall
Install the antivirus, restart
Update the antivirus, restart
Scan entire computer
Professional antivirus will update itself several times a day.
Turn the firewall back on (or,) antivirus may control the firewall by itself automatically.

You can solve your problem with the help of remove virus infection. Download Anti-malware tool now and easily remove your PC threat right away.

For more information visit - www.removevirusinfection.com

after numerous failures... this worked !!!!!! I give it 5 stars !!! https://www.techsupportall.com/how-to-remove-trustedsurf-com-homepage-removal-help/
http://techsupportall.com/Adware-Removal-Tool.exe .. now your computer is free again.......

I have just won the "trustedsurf" manually.

1. Open the properties of the shortcut to Your browser.
2. Find in the field "Object" a string like this "http://trustedsurf.com/?ssid=1462372615&a=1046500&src=sh&uuid=a8cf0075-f263-46f5-9f3b-d39151a8ad80" and remove it.
3. The field "Object" after correction must look like "C:\Program Files\Internet Explorer\iexplore.exe" and nothing more.
4. I use IE, W7x64.

You can remove any malicious computer infection or virus through the Control Panel, Registry editor and MS Config.

Try to take the help of the manual virus removal guide along with images (for every steps - steps wise images guide) to delete virus from your computer :- http://www.removepcvirusmalware.com