HP Pavilion P7 won't boot with GeForce GTX 960 FTW

TheXtory

Commendable
Mar 23, 2016
3
0
1,510
I currently own a 2012 HP Pavilion P7 1297c with Windows 10 upgraded from Windows 7. I recently for the purpose of being able to play new games such as Fallout 4 and older games at ultra settings like Skyrim; decided to upgrade my system to stronger components. Iupgraded to a 600w EVGA Bronze rated power supply and also purchased an EVGA GeForce GTX 960 FTW. The power supply fit fine, I successfully installed the power supply with good cable management and the airflow was actually better than before, I ran it for a day and everything was kosher.

The real problem however came when I installed the graphics card. The card fit into the PCIex slot and fit snug, the corresponding connectors all fit in, this included a 2 6 pin molex to 8 pin (which came with the graphics card). I know almost for a fact that the card works, A: because I can hear the ACX 2.0 fans, and B: because with my DVI cable plugged into the CARD, the computer will go to the HP blue screen. However, once I reach this point the computer gives me post beeps which are separated by 5 or so seconds, and then the computer will black screen. I then plugged the DVI into the motherboard DVI slot (My computer has an AMD A-10 CPU with integrated Radeon graphics) and my monitor did not detect the computer at all, and my PC began beeping frantically.

I have read threads which suggest disabling Secure boot and enabling Legacy boot. My current BIOS (Which I actually think is UEFI) does not have these options under any tab. I have not updated my BIOS since I purchased it, and I have considered doing so, but I thought I would ask on here first.

Also, I do have an option under the security tab, it is a slot security option, I can disable or enable the security on any of the few PCI slots on the motherboard, and I am not entirely sure if I should touch them or not. I don't now what steps I should take at the moment, but I would like to figure out whether or not I should return both, or if there is a real solution to this problem, thanks!
 
Solution
It might be the old HP BIOS nemesis. Updating may help and may not. The GTX 960 uses a UEFI BIOS and the motherboard may still be legacy BIOS. Most of the time the card will recognize this and revert to legacy compatibility, but HPs seem to have special issues. Try the BIOS options you mentioned. You can always revert back to their default if it doesn't help. Updating to the latest BIOS for the board may help, but no guarantees.

Btw, if you leave the discrete card in the PCIe x16 slot while you try to use the integrated video, it might not work. Some boards are OK with that, some not.

One other option is to visit the HP forum and post your query. Others have had similar problems. And an HP rep may jump in with the final say.

clutchc

Titan
Ambassador
It might be the old HP BIOS nemesis. Updating may help and may not. The GTX 960 uses a UEFI BIOS and the motherboard may still be legacy BIOS. Most of the time the card will recognize this and revert to legacy compatibility, but HPs seem to have special issues. Try the BIOS options you mentioned. You can always revert back to their default if it doesn't help. Updating to the latest BIOS for the board may help, but no guarantees.

Btw, if you leave the discrete card in the PCIe x16 slot while you try to use the integrated video, it might not work. Some boards are OK with that, some not.

One other option is to visit the HP forum and post your query. Others have had similar problems. And an HP rep may jump in with the final say.
 
Solution

TheXtory

Commendable
Mar 23, 2016
3
0
1,510

Thanks, I do have another question. Do you have a recommended BIOS detector and updater, or something along those lines? CPUZ has BIOSAgentPlus I know, when I went to MSI to get the BIOS update from them, they asked for chipsets or something or other and I didn't have information beyond that point, so going there was a bust.
 

clutchc

Titan
Ambassador
I can't say. I never use any of those you mentioned. I either do it manually in BIOS, or use the supplied Windows Updater provided with the motherboard disk (or available online at the board's website). Doing a BIOS update on a HP with a proprietary BIOS would be best done by whatever method HP offers, I would think.

But after doing a quick check for such a thing at the PC's website, I came up empty: http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-p7-1200-Desktop-PC-series/5187022/model/5192691
Not much help from HPs so-called customer support. Might get better advice from the HP forum: http://h30434.www3.hp.com/psg/
 

TheXtory

Commendable
Mar 23, 2016
3
0
1,510


Alright, thanks!
 

TRENDING THREADS