MB won't see my second E5 2620 CPU

Sameer_7

Commendable
Mar 23, 2016
4
0
1,510
Hello,

I bought a X10DAL MB )http://www.newegg.com/Product/Product.aspx?Item=N82E16813182967_ ) which has dual socket and 2 E5-2620 CPUs. After installation the BIOS only reports one of the CPUs. The machine boots fine and everything but I just cant get my second cpu to show up!

Any ideas?
 

Sameer_7

Commendable
Mar 23, 2016
4
0
1,510


They are exactly the same. Both are e5 2620 v3. I don't have an os installed yet I am checking thisfrom the bios screen.
 

Sameer_7

Commendable
Mar 23, 2016
4
0
1,510


I thought the Step level should be the same on both processors since they are identical (2620 V3 XEon). How can I read the step off of the CPU? Can I do it from the BIOS? the link you sent isn't really clear on that!