Computer randomly turns off and sometimes won't turn on - possible PSU issue?

blacktrance

Distinguished
Dec 20, 2013
18
0
18,520
i7-4790k, ASUS Z97-pro, GTX 770, Corsair 760

As the title says, my computer randomly turns off. Sometimes it reboots immediately by itself, sometimes it tries to reboot by itself then turns off again, and sometimes it stays shut off. In the latter case, it doesn't respond to the power button for around half a minute. I've tried unplugging the power cord, waiting, and plugging it back in, but it's hard to tell if that makes a difference.

Normally, I'd suspect a PSU issue, but there are some complicating factors. I recently moved and my desktop could have possibly gotten bumped. Sometimes when it shut down recently it refused to start up all the way, complaining about high CPU temperatures, and indeed after monitoring them it hit 100 C at load and was in the low 50s at idle. (But sometimes it turned off even when it was idling.) I took off the cooler, cleaned it and the CPU and reapplied thermal paste, and the temperatures are better now, and it no longer complains about them, but the random shutdowns continue.

Also, this computer used to have a similar problem before, but it went away after I RMAed my graphics card for an unrelated reason (a loud fan).
 
Solution
Check your power button. Mine got jostled in a move. Check both the button and the jumper-header on the motherboard.
Don't forget to check your event log (event viewer). Often a failing component will generate events which popup there. The ones which cause the reboot/shutdown might not be in there, but if it is a component level issue there is a decent chance it will be there.

Consider component level testing. There are benchmark / troubleshooting tool which test video, ram, cpu separately. Note which piece is being tested when it fails.

If there are other PCs in the house swap parts between them until you've swapped the problem.
Check your power button. Mine got jostled in a move. Check both the button and the jumper-header on the motherboard.
Don't forget to check your event log (event viewer). Often a failing component will generate events which popup there. The ones which cause the reboot/shutdown might not be in there, but if it is a component level issue there is a decent chance it will be there.

Consider component level testing. There are benchmark / troubleshooting tool which test video, ram, cpu separately. Note which piece is being tested when it fails.

If there are other PCs in the house swap parts between them until you've swapped the problem.
 
Solution

simonchipmunk

Reputable
Apr 8, 2014
619
0
5,010
Open it up and check all your connections to their respective headers,to make sure they are not loose(includes your connectors to your drives).
if it was running with your replacement graphics card,before the move, then it is the power supply causing the trouble.
 

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