I've been on Sky Unlimited for around a month now. The first 10 days was just as bad as my previous provider (EE), but for around 3 weeks after that, the connection was absolutely what I was expecting (consistent 8 to 10Mbps download speed, 1Mbps upload speed, relatively low ping around 60).
However, the past 2 weeks have been most definitely the worst service I've ever used, receiving download speeds as low as 0.2, upload speeds of 0.1 and pings of 800+ on numerous UK servers.
Watching YouTube at 480p (forget any modern standard like 720p!) is impossible. Video will constantly drop to 144p and will still need to buffer. Any online gaming is also impossible, with every game I get into on TF2 suffering pings of 900+.
I'll reiterate; I'm on Sky Unlimited. I shouldn't be getting throttled, yet I am. During the day, I can achieve DL speeds of around 3Mbps, but it is so inconsistent. I've tried talking to people on the Sky forums but the only real solution given was to phone Sky themselves, which is quite hard as I'm not the bill payer and they are quite busy. If any solution can be given it would be greatly appreciated.
P.s. it is worth mentioning my Downstream connection speed is just below 11Mbps.
However, the past 2 weeks have been most definitely the worst service I've ever used, receiving download speeds as low as 0.2, upload speeds of 0.1 and pings of 800+ on numerous UK servers.
Watching YouTube at 480p (forget any modern standard like 720p!) is impossible. Video will constantly drop to 144p and will still need to buffer. Any online gaming is also impossible, with every game I get into on TF2 suffering pings of 900+.
I'll reiterate; I'm on Sky Unlimited. I shouldn't be getting throttled, yet I am. During the day, I can achieve DL speeds of around 3Mbps, but it is so inconsistent. I've tried talking to people on the Sky forums but the only real solution given was to phone Sky themselves, which is quite hard as I'm not the bill payer and they are quite busy. If any solution can be given it would be greatly appreciated.
P.s. it is worth mentioning my Downstream connection speed is just below 11Mbps.