Performance issues, hardware replacement(?)

BarackOmama

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Mar 20, 2016
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Hello! If you could be of any help in this matter, please do not hesitate to post your thoughts. :)

So, my friend recently (2 years ago) bought a pre-assembled computer from a legitimate big company here in Sweden. A computer, that was supposedly built to perform in games on a budget.
The problem he has run into, is his computer running very poorly. Not in any way unusual, however we (his friends) all feel like it is under-performing, given that he has the same graphics card as another friend of ours, and that he can run games with ALOT more performance (I'm using that word in lack of better ones). By performance I mean low FPS and stuttering

So, finally, the question I'm asking, is if I (we) could have some help in what hardware (or other solutions) he ought to replace or upgrade?

Graphics card: Gtx 760
Processor: AMD Athlon(tm) x4 760k Quad Core Processor 3.80GHz
Motherboard: GA-F2A78M-D3H

I am in no way trying to be lazy here and ask you to do the work for me, I am simply at a loss as I cannot provide enough information to him myself, and we are talking about possibly purchasing expensive equipment.

 
Solution
The CPU and video card are pretty well matched, and are OK for gaming, although not new games at high resolutions.

He should be able to run any game at low settings, and many at medium.

Would really need both CPU and video card upgraded, for the CPU the only real path up would be to go to an Intel CPU, i5-6400 or 6500 is a good upper-mid CPU to get.
Without exactly what the issue is with the system, can't say one way or another about what to replace. Need full and exact specs what the system is doing. Run a video game benchmark like 3DMark, compare results to the video card and CPU online.

That is a normal lower end gaming CPU, video card is not bad either.

But it depends on the games, the settings, resolution, etc.. and what FPS it's running on. For all we know he is trying to run a AAA title at Ultra on a 1440 monitor and the friend is running it on Low on 1080. Need good comparison and data to base anything on.
 

BarackOmama

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Mar 20, 2016
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Alright, thank you for the reply. I will return at a different sunrise with data from benchmarks and other necessities :)

 

BarackOmama

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Mar 20, 2016
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Alright, I'm back. And with some, hopefully enough, data. I and my friend downloaded the Heaven benchmark, compared the two and with others that have the same graphics card as his and the same cpu and the result was that his was normal. So, that pretty much rules out unusual errors, making an upgrade the only promising solution.

I am not sure at all if this is something I even ought to ask on this forum. But, I'm going to anyway.
What would you recommend for him to upgrade to increase the performance on his computer, would a GPU upgrade only bottleneck his performance, since his CPU is on the lower end, or would a CPU upgrade not matter since the GPU isn't powerful enough, or perhaps both? Given in mind that he's not a millionaire, upgrading both would prove difficult.

Also, if an upgrade is the optimal solution, where might I find a list of the best compatible CPUs/GPUs? Prefferably budget ones, if such a convenient list exists 0.o.

Results from benchmarks came out like this, with a single 1920x1080 screen and only the Heaven benchmark and TeamSpeak client up.
FPS:
29.9

Score:
753

Min FPS:
7.2

Max FPS:
69.7


System

Platform:
Windows NT 6.2 (build 9200) 64bit

CPU model:
AMD Athlon(tm) X4 760K Quad Core Processor (3793MHz) x2

GPU model:
NVIDIA GeForce GTX 760 10.18.13.6451 (2048MB) x1


Settings

Render:
Direct3D11

Mode:
1920x1080 8xAA fullscreen

Preset
Custom

Quality
Ultra

Tessellation:
Extreme
 
The CPU and video card are pretty well matched, and are OK for gaming, although not new games at high resolutions.

He should be able to run any game at low settings, and many at medium.

Would really need both CPU and video card upgraded, for the CPU the only real path up would be to go to an Intel CPU, i5-6400 or 6500 is a good upper-mid CPU to get.
 
Solution