Computer won't boot after RAM upgrade

Poeticwil · Apr 1, 2016

I have a DZ68BC motherboard, i5 2400 cpu PNY DDR3 16GB (4x4GB) 1333MHz (PC3-10666) CAS 9 1.5V PC. I tried to upgrade it to Kingston HyperX FURY 16GB Kit (2x8GB) 1600MHz DDR3 CL10 DIMM but my system wouldn't boot and kept shutting off. Anything I need to do differently?

Anonymous09 · Apr 1, 2016

I assume you went through the stickies in this forum first?

simonchipmunk · Apr 23, 2016

did you check your motherboard manual to see what RAM is compatible with it?
apparently you didn't, which is why you have your problem. Send the New RAM back to where you bought it, and put the Ram Backin that was on the motherboard to begin with.

Anonymous09 · Apr 24, 2016

simonchipmunk :

Assuming this is the product in question: http://www.newegg.com/Product/Product.aspx?Item=N82E16820104447

It should be perfectly compatible, yes even according to intel's product page. Where did you read that it was incompatible?

simonchipmunk · Apr 24, 2016

Anonymous09 :

I didn't read anywhere that it was incompatible.if it was compatible,the manual would indicate as such,wouldn't it?

simonchipmunk · Apr 24, 2016

Anonymous09 :

I didn't read anywhere that it was incompatible.if it was compatible,the manual would indicate as such,wouldn't it?

Anonymous09 · Apr 24, 2016

Yes, it tells you which type of memory to use, in this case the op was correct in buying that product. Also, manufacturers usually give a list of tested modules that worked with each mb, either tested internally or by a third party. This list is always incomplete for the simple reason that there isn't enough time to test every type of module out there. But usually, they test the big brands and list whether they work, they almost always do, and report the recommended specs for each, etc. In the case of OP's situation, that kingston ram should work perfectly with his mb. But to be sure, he should check if that ram isn't doa, so try and stick it in another pc and see what the result is.

Poeticwil · Apr 29, 2016

I actually ended up finding it wasn't compatible. The board only takes 4GB per DIMM. Error on my part. I returned the RAM.

Anonymous09 · Apr 29, 2016

Well then everywhere I look is wrong, it says that mb you listed supports up to 32gb of ram, which would mean it can take 8gb per slot. Where did you find this out?

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Computer won't boot after RAM upgrade

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Poeticwil

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