My computer keeps randomly locking up and I don't know why

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lordbardill

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Nov 8, 2015
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4,510
This has started happening a in the last few days and I don't understand why! One by one, the various windows open, most often Chrome, will start to lock up. I can open things like Skype and Steam, but once the window opens, it then freezes as well and can't be closed. If I put the cursor over the taskbar, it turns to the blue circle. If I leave it for long enough, the screen sometimes goes black but I can still see the mouse over it. Once it starts, I can't ctrl + alt + delete or anything, I have to hit the restart button.

CPU: Intel i5 6500 skylake
Gpu: evga gtx 960 SSC
Mobo: gigabyte h170-hd3
RAM: corsair 2133mhz DDR4
PSU: XFX 430W
SSD: Sandisk Z400s
HDD: Western digital 1TB
 
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lordbardill

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Nov 8, 2015
19
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4,510


8GB RAM and 256GB SSD

Yeah, but it's a completely fresh install of Windows anyway so there was nothing, there's barely anything installed on the machine. I'm thinking it's a hardware fault.
 
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rmarier83

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May 15, 2010
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18,710
It could be drivers. Have you tried going into Computer Management yet to see your system events? I haven't used Windows 10 yet, but I know in Windows XP to 7 you can right-click on computer and open Management from there. Next, go into Event Viewer and take a look around in there.
 
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lordbardill

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Nov 8, 2015
19
0
4,510


I updated the BIOS and the freezing hadn't happened since until yesterday, and again today. I've been using the event viewer each time but I can't find anything except the one after rebooting that says the system was unexpectedly shut down.
I've also run the Windows Memory Diagnostic several times, which bought up nothing.
 
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