Losing Sound From USB Headset After Installing AMD Drivers

kylepar145

Reputable
Oct 11, 2015
16
0
4,520
I've been having some trouble trying to install the latest drivers from AMD for my R9 390X. The install goes fine, but after restarting my computer my Rosewill RHTS-8206 USB headset no longer works. I can see the headset under Device Manager, but it doesn't show up as a playback device in the Sound settings. It's not disabled, it simply says it isn't connected.

I've made sure that the motherboard's (Gigabyte GA-Z170XP-SLI) audio chipset is still enabled after installing the AMD drivers, I've re-installed the RHTS-8206 drivers after the AMD suite, and I've tried re-installing the USB drivers for the motherboard. Nothing has worked so far, and a few hours of Google'ing has left me empty-handed. Any help would be greatly appreciated.
 
Solution
I fixed it incase anyone has a similar issue. I went into Device Manager and uninstalled the headset and drivers, i also unplugged the headset. After that installed the latest AMD drivers and restarted my computer. After the computer booted up I plugged in the headset and the drivers reinstalled themselves. Now it's working again. Hope this helps someone.

kylepar145

Reputable
Oct 11, 2015
16
0
4,520
I fixed it incase anyone has a similar issue. I went into Device Manager and uninstalled the headset and drivers, i also unplugged the headset. After that installed the latest AMD drivers and restarted my computer. After the computer booted up I plugged in the headset and the drivers reinstalled themselves. Now it's working again. Hope this helps someone.
 
Solution