Computer automatically restarting when gaming (Overheating?)

jvmunhoz

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Sep 22, 2014
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Well, there's has been some time I've been having a quite annoying problem in my PC. It's a high-end PC, bought October 2014 (i7 5930k (watercooled with a h110i), ASUS RAMPAGE V, 16GB DDR4 RAM, AMD 295x2, 250GB SSD).

Up until the end of last year, it worked perfectly. Then, I had the marvelous idea of upgrading to Windows 10, which did not turn out well, as I got stuck in a boot loop and had to format the PC. After that, it went downhill. Every time I formatted the computer, no matter the Windows version (7 and 8.1) the OS started corrupting itself (from 2 to 5 days after I formatted the PC, it would ask me to do a chkdsk at startup, which would corrupt lots of programs on the PC when it finished "fixing" the computer)

After taking to technical assistance, it appeared that the problem were "fried" capacitors (even though it doesn't make sense to me what burnt capacitor can influence the OS being corrupted, but although I know quite a bit about software, hardware is not my expertise) . Then again, even after taking to technical assistance, the same problem still persisted. Taking to the same technical assistance AGAIN, the problem once again seemed to be fried capacitors. After that, I rearranged the whole electrical setup my computer was plugged in, and it apparently worked, no more OS being corrupted. And that's just background, people (better more than lacking it, right?). Because after that, another problem came in (the one I'm asking for advice right now)

As the PC settings inply, it was built essentially for gaming, but, after all the crap of the OS being corrupted and whatnot, now, when gaming, my computer will restart on its own, and even after it shut off, I have to wait a few minutes to turn it on again, as if I turn it on right away, 5 seconds after that it will shut-off again, therefore being caught on an infinite loop.

As far as I'm aware, problems like this are often related to either Power Supply problems (it shouldn't, as I have a 1200w PS, unless there's a problem in how the technical assistance people put the parts together) or Overheating problems, as I think it is, as the infinite on/off loop that I mentioned before happens.

Having that in mind, I opened the computer and unscrewed the cooler from the Processor. The thermal paste seemed quite dried out, which lead me to thinking that the technical assistance people, when disassembling my computer, might not have re-applied the thermal paste, resulting in overheat. But, countering that theory are the facts, that it took a few days of gaming for that problem to appear and that, according to the reports I've read, people usually experience some fps drops and visual distortions when the processor is overheating and about to shut-off. But then again, it never happened to me, so I can't be sure about this.

So, should I just try to just re-apply the Thermal Paste (will have to buy everything, not a thing to do it here at home) and see what happens, or it's probably another problem unrelated to this?

Thanks in advance

PS: That probably the single biggest text I've ever typed in english.. LOL
 
Solution
Ok that's good, unless it has a fault.

What's the GPU temp just before the reboot? Also because you have taken the CPU cooler off you need to clean and apply fresh, you shouldn't just take the cooler off and look. Every time you take the cooler off you need to reapply.
Ok that's good, unless it has a fault.

What's the GPU temp just before the reboot? Also because you have taken the CPU cooler off you need to clean and apply fresh, you shouldn't just take the cooler off and look. Every time you take the cooler off you need to reapply.
 
Solution

jvmunhoz

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Sep 22, 2014
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I'm aware of the need to reapply the thermal paste. As for the GPU temps, I admit that I've forgotten this point. As soon as possible I'll test it and post here.