All games crashing with GPU upgrade

djhixson88 · Apr 3, 2016

Hello, I recently upgraded my girlfriend's PC and installed an EVGA 970 in it. Ever since all of her games have been crashing anywhere from 5 mins to an hour. This issue was present with her 960 but not as much. When the games run they run great. I've verified all drivers are up to date, uninstalled them and reinstalled them from nvidia's site with a custom install and clicked clean install, this didn't help. Also have tried older drivers with the same result. I've had zero crashes so this is really confusing as to why she is having so many. I then tried my msi 970 thinking it could be a bad card, but had the same result. Also have verified the game's cache through steam. I've even gone as far as reinstalling her 960, removing the drivers off of it, then installing the evga 970 again, deleting it's drivers and reinstalling them and still nothing. The fact that it's doing it with all games leads me to believe it has to be some sort of drivers issue. Specs are an i5-4440 with 16gb of 2400mhz ram, msi z97 gaming 5 and an evga 970. Only other thing I can think of is it could be a possible HDD issue? She's running windows 10 off it as well as all her games. Any suggestions would be greatly appreciated. Thanks for looking!

friedeggnchips · Apr 3, 2016

possibly either a compatibility issue with two or more of your components or perhaps you have not wired up the card correctly?? maybe you need to get some new sticks of ram though, how old are your current sticks??

Titanforall · Apr 3, 2016

djhixson88 :

Hello, I recently upgraded my girlfriend's PC and installed an EVGA 970 in it. Ever since all of her games have been crashing anywhere from 5 mins to an hour. This issue was present with her 960 but not as much. When the games run they run great. I've verified all drivers are up to date, uninstalled them and reinstalled them from nvidia's site with a custom install and clicked clean install, this didn't help. Also have tried older drivers with the same result. I've had zero crashes so this is really confusing as to why she is having so many. I then tried my msi 970 thinking it could be a bad card, but had the same result. Also have verified the game's cache through steam. I've even gone as far as reinstalling her 960, removing the drivers off of it, then installing the evga 970 again, deleting it's drivers and reinstalling them and still nothing. The fact that it's doing it with all games leads me to believe it has to be some sort of drivers issue. Specs are an i5-4440 with 16gb of 2400mhz ram, msi z97 gaming 5 and an evga 970. Only other thing I can think of is it could be a possible HDD issue? She's running windows 10 off it as well as all her games. Any suggestions would be greatly appreciated. Thanks for looking!

Kindly check your GPU if drivers are OK then it may be faulty ,no HDD issue. Make check of your card from nearest store or the place where it was bought ,Secondly How much power supply do you have make sure it 500W +

djhixson88 · Apr 3, 2016

friedeggnchips :

Ram is less than a month old. And it's wired correctly, everything clicked into place

djhixson88 · Apr 3, 2016

it's an evga 500w. I was convinced it was a bad card until I tried my msi which has never given me issues. even after I put it back in my rig it still was fine but with hers it has issues. could need a better psu but she still had crashed with her 2gb 960.

friedeggnchips · Apr 3, 2016

djhixson88 :

check the power consumption of ALL of your parts together and make sure you have about 100 watts left to use from your psu, if you need more power, id suggest getting around 600-700 watts, maybe a corsair RM650w

djhixson88 · Apr 3, 2016

Not a bad idea at all. It'll have to wait on a new psu though but that's definitely something to think about. Probably will try that next pay day

friedeggnchips · Apr 3, 2016

djhixson88 :

yup, maybe to save some time you could go down to a nearby computer shop?? and make sure it is actually a PSU power consumption problem

djhixson88 · Apr 3, 2016

friedeggnchips :

There's no power consumption app or something? I don't have any computer shops around me lol.

friedeggnchips · Apr 3, 2016

djhixson88 :

what you need to do is look up each of the components specs and see the power consumption on each of them, add it up, and see if your PSU has enough Watts to keep your computer going (make sure you have 100-150 watts spare as well

djhixson88 · Apr 3, 2016

friedeggnchips :

djhixson88 :

what you need to do is look up each of the components specs and see the power consumption on each of them, add it up, and see if your PSU has enough Watts to keep your computer going (make sure you have 100-150 watts spare as well

I put her build in pcpartpicker and it showed she should be using about 350 watts. I know it's not 100% but it shows what we need to know in this case.

friedeggnchips · Apr 3, 2016

djhixson88 :

friedeggnchips :

I put her build in pcpartpicker and it showed she should be using about 350 watts. I know it's not 100% but it shows what we need to know in this case.

Hmmm, thats the only thing i can really think of right now, unless it is just your Power Supply not keeping a steady Wattage output, causing it to shut of the graphics card etc

djhixson88 · Apr 3, 2016

friedeggnchips :

djhixson88 :

Hmmm, thats the only thing i can really think of right now, unless it is just your Power Supply not keeping a steady Wattage output, causing it to shut of the graphics card etc

I'll just uninstall and reinstall some of the games and probably have her do a clean install of windows 10. After that if that doesn't work I'll look into another power supply. This one's confusing. usually stuff like this is a driver related issue.

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