need help with pc URGENT

kacpercusen

Distinguished
Jan 26, 2015
373
1
18,815
i cant run steam i have a week competetive cooldown and cant run * anytihng, i have about 5000 url files that lead to a site that is saying my files are encrypterd and i need to pay 0.1 bitcoin, i contacted microsoft but there idiots so what do i do im slowly losing access to everytrhing
 
Solution


OK, then maybe you're looking at step 4 above.

Your system is hosed. You can stare at it and hope real hard it will automagically decrypt itself. You'll probably be sitting there for a long time.
Or, you can do something else.

USAFRet

Titan
Moderator


1. This is what backups are for. You just retrieve the system from the backup you made the other day. Oh, you didn't? OK then...

2. Some variants of that have been reverse engineered, and you can maybe decrypt whatever they did.
Read more here:
https://noransom.kaspersky.com/
http://www.darkreading.com/cloud/cisco-offers-free-decryption-tool-for-ransomware-victims/d/d-id/1320188
http://www.idigitaltimes.com/cryptolocker-virus-removal-how-decrypt-or-restore-encrypted-files-and-remove-334250

or
3. Wipe and reinstall the whole system

or
4. Pay them. They will probably be standup guys, and give you the decryption key

5. Whatever you did to get infected like that...don't do that again.
 

USAFRet

Titan
Moderator


OK, then maybe you're looking at step 4 above.

Your system is hosed. You can stare at it and hope real hard it will automagically decrypt itself. You'll probably be sitting there for a long time.
Or, you can do something else.
 
Solution

RealBeast

Titan
Moderator
Microsoft are the idiots, why for having infected your computer by going places they shouldn't?

 

Barty1884

Retired Moderator
Which OS do you have? If W10 or W8.1, you can download the ISO from MS and create a bootable USB. You can then boot from it, format your drive & reinstall the OS.

Unfortunately that doesn't help you get any of your files back.............but you do get the first hand learning experience of why you should always backup your rig.