Graphics card seems to fail in the middle of demanding gaming

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samwaggott1

Commendable
Apr 5, 2016
3
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1,510
Hi guys,

Having an issue where, when playing demanding games (happened on Elder Scrolls Online and Witcher 3 - both on ultra) my display goes black. The computer remains on, sometimes I can even hear the game still playing through my headset, but my monitor receives no signal. During this the fans have once or twice ramped up to the point where they sound like a jet engine. This happens after 2-10 minutes of gaming.

I've set ESO's graphics to medium, managed to get 30 mins or so out of it, no crash. I also reverted to an older set of drivers, then did a clean install of new drivers, neither of those fixed the issue.

I'm running an i7 4820k 3.7GHz, 16GB RAM, GTX 770 4GB, 1TB HDD (and a 256 SSD - currently removed as I thought it might be a power issue) Corsair CS650M power supply.

I'm not that clued up on these things but I figure its either a GPU or a PSU issue. Problem is I don't know how to test which it is, so I don't really have any idea how to solve it. Hopefully a kind soul on here could lend me a hand?

Cheers
 
Solution
hang-the-9
Testing is pretty simple but requires outside help. Test the video card in another system with a good power supply, if it does the same thing there, bad card.
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samwaggott1

Commendable
Apr 5, 2016
3
0
1,510


Not sure this will be possible for me - unless a local repair store would test it for me. Friends are all console gamers. Guess I should phone around

 
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hang-the-9

hang-the-9

Titan
Mar 25, 2010
60,387
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152,940
The CS power supply is not very good quality, CX, CS are average quality or lower as far as decent power supplies go. If you have a hard time with finding a way to test the video card, you may want to get a new better quality power supply from tier 1 or 2 http://www.tomshardware.com/forum/id-2547993/psu-tier-list.html

Even if that does not fix the issue, you will end up with a better system overall and you can then go with looking at the video card. Trying a clean setup of Windows is a good idea also, maybe use a spare hard drive so you don't mess with your settings and installed programs while you test.
 
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Forgotten031511

Forgotten031511

Honorable
Jun 1, 2015
1,004
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11,665
The GTX 770 is a good card, but not great...and as stated above your PSU isn't top tier which is ALWAYS suggested for gaming of any kind (except mine sweeper lol). I'd refer to the tier list hand-the-9 posted.

Also, have you run any benchmark testing on that system? Try installing Valley and Firestrike, run the benchmark and check the results for any red flags.

Valley: https://unigine.com/products/benchmarks/valley/
Firestrike: https://www.futuremark.com/support/downloads
 
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samwaggott1

Commendable
Apr 5, 2016
3
0
1,510
Hi folks,

Thanks for all the suggestions. Took me a while but I got a hold of a spare card from somebody I work with, to test Hang The 9's first suggestion. Inferior card, but the problem doesn't arise at all when using it. So, dud graphics card. Shame I'll need to fork out for a replacement now D:

Thanks to everyone again
 
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