Monitor screen goes blank but pc still running

P3n

Reputable
Mar 14, 2016
13
0
4,510
Hi

Recently upgraded my graphic cards to Palit GTX970 4GB. And it was installed fine and I was able to use it for a few days without problem.

Recently however, it started crashing to desktop and at the same time the screen turn black and I can only fix it by restarting my computer.

my psu is 620W and 8GB DDR2 ram which I believe should be sufficient. Not sure why this is happening.
 
Solution
downlaod hardware info 64 bit set it to sensor and logging. look at the 12v rail make sure it holding also look at this reail in the bios if your bios shows that info make sure the rail with the pc sitting in the bios is close to 12v. if it drops to 11.6 or lower it a power issue.
downlaod hardware info 64 bit set it to sensor and logging. look at the 12v rail make sure it holding also look at this reail in the bios if your bios shows that info make sure the rail with the pc sitting in the bios is close to 12v. if it drops to 11.6 or lower it a power issue.
 
Solution