Windows 7 x64 will not install manufacturer drivers

LisaWolf

Distinguished
Feb 9, 2011
2
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18,510
I recently got a Sound Blaster X-Fi Surround 5.1 Pro and it installed the Windows drivers but the software won't work without the Creative drivers.

When I try to install the creative drivers it hangs for a while then says.

"Windows encountered a problem installing the driver software for your device"

Windows found driver software for your device but encountered an error while attempting to install it.

Sound Blaster X-Fi Surround 5.1 Pro

An internal error occurred.

if you know the manufacturer of your device, you can visit its website and check the support section for driver software.