TROUBLESHOOTING: My PC intermittently crashes + changes its time

NoUsernameAvailable

Commendable
Apr 7, 2016
2
0
1,510
Hello there. I don't know if this is the right forum to ask this question but I'll go ahead and try anyways.

My PC has been crashing intermittently for the last couple of months. The crashes happen under different circumstances at different times; I might be watching Netflix (Like I was tonight), playing games, using Word, or maybe doing nothing at all. Regardless, the crashes usually exhibit the same happenings:

-the PC freezes;
-my software closes;
-the computer goes black;
-the BSOD appears;
-I turn off my computer and turn it back on, only to see the BSOD again
-I turn off my computer again, turn it back on, and see the Sade Mode option-screen appear

The biggest quirk that happens, however, is that the time always changes when it restarts. Like tonight, I restarted my PC after it crashed and the clock jumped 2 hours ahead. I have no clue why this happens but it does.

Anyhow, I noticed this problem about a year back and had my PC taken into a shop. It stayed there for an entire month, during which they changed their reasoning for the crashing from it being a faulty power-supply to a faulty CPU (the second of which apparently burnt out before they replaced it). But the crashing has reoccured and now my warranty at the shop (where it was first built) has expired so there's little point in going back there for help.

So if anyone can give me any pointers, no matter how specific or insightful, it would be tremendously appreciated. And if you need to know more about my PC, here are some specs:

-OS: Windows 7 64-bit
-RAM: 16 GB
-CPU: Intel Core i7-4790K @ 4.00GHz
-GPU: NVIDIA GeForce GTX 970
-Motherboard: ASUS All Series
-SSD Drive for my Local Disk
-2 HDD Drives elsewhere

PS: I'm also having issues accessing folders; it seems to take nearly 10 seconds sometimes to access a single folder via My Computer. I also find that many programs bug-out and go into a "Not responding" mode (even something like Windows Explorer). I don't know if these problems are related to my crashes but I'm really no tech-expert.
 
Solution


Heat, unstable power, careless handling, improper installation, manufacturing defect.

I don't know if you should try to upgrade to 10 in this state or not. If it was mine, I would try to reinstall 7 but it is a lot easier to fix a PC when it is sitting in front of you. I don't want to tell you to do that then it won't install for whatever reason, then you would be left with a completely useless PC.

NoUsernameAvailable

Commendable
Apr 7, 2016
2
0
1,510

I haven't reinstalled Windows (unless the shop reinstalled it when they were running diagnostics, but I can't recall). Would it be wise to update to Windows 10 or should I first properly troubleshoot this issue by reinstalling Windows 7?

And if the motherboard is indeed dead or dying, how could that be possible if I only bought all the new hardware around a year ago?

EDIT: Thanks for your reply, by the way.
 


Heat, unstable power, careless handling, improper installation, manufacturing defect.

I don't know if you should try to upgrade to 10 in this state or not. If it was mine, I would try to reinstall 7 but it is a lot easier to fix a PC when it is sitting in front of you. I don't want to tell you to do that then it won't install for whatever reason, then you would be left with a completely useless PC.
 
Solution