My external HD is connected via USB. Can that cord be too long to prevent or restrict data transfer?

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brianjohngerke

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Apr 8, 2016
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I have a Internal SATA drive from my old computer (with just data and no OS) encased in a hard-drive enclosure connecting to an HP Omni 100 PC via USB. Audio cue happens when drive is connected but the drive does not show up in the explorer tree. ??

Thanks, Brian
 
Solution
D_Know_WD
Hi there brianjohngerke,

I would agree with Ralston18.
You need to attach the drive with another USB cable to a different port or even system.
In case the issue persists, you need to go to Disk Management and see if the drive is recognized over there and how.

In case it is, but has damaged partitions/file system, you will need to use some data recovery software in order to retrieve the data.
In case it is not, then there is something wrong with the connection, enclosure or the HDD itself. In that case, it would be nice to attach it internally via SATA.

Also, you can try to test the drive with some of these: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility

Hope this will help,
D_Know_WD
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Ralston18

Ralston18

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Oct 11, 2014
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USB is limited to about 15 feet (5 meters).

Can you see the drive via Disk Management?

Try another, known working USB cable.

Make sure that the SSD is correctly seated in the case. Check all connections: data and power.

Try connecting the external drive to another computer.

Check the computer's logs for error messges or codes.
 
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brianjohngerke

Commendable
Apr 8, 2016
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1,510


 
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Ralston18

Ralston18

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Oct 11, 2014
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Yes please do.

But in all honesty I will just google those codes to see what turns up. Sometimes there is one specific cause with one solution. That is good. Other times there can be multiple causes with multiple solutions. Not so good.....

In the latter case it becomes a bit of educated trial and error to work through various potential solutions.

However, some other forum member may be able to identify the problem and solution more specific to your situaton via the information you provide.
 
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D_Know_WD

D_Know_WD

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Jul 30, 2014
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Hi there brianjohngerke,

I would agree with Ralston18.
You need to attach the drive with another USB cable to a different port or even system.
In case the issue persists, you need to go to Disk Management and see if the drive is recognized over there and how.

In case it is, but has damaged partitions/file system, you will need to use some data recovery software in order to retrieve the data.
In case it is not, then there is something wrong with the connection, enclosure or the HDD itself. In that case, it would be nice to attach it internally via SATA.

Also, you can try to test the drive with some of these: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility

Hope this will help,
D_Know_WD
 
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