Computer freezes/locks up and mouse/keyboard/headphones all turn off while gaming.

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fithyrehab

Commendable
Apr 9, 2016
6
0
1,510
So on a brand new PC I built while playing games I have been coming across a problem where my computer will completely freeze up, but the display stays on frozen where ever I am in the game, with the mouse/keyboard/headphones all turning off and I'll have to do a hard reset to use my computer again. This can happen with in 20 minutes of gaming or not for days.
I thought it could be the graphics card so I RMA'd it and it is still happening, I'm now starting to lean towards a RAM or PSU issue.

Also when I ran the windows diagnostics test for the ram it came back with no errors but then after running for sometime the PC would come up with a BSOD saying a page fault error. (This BSOD came up both times after running the windows diagnostics test)

My system specs are
Intel 6600K
Asus ROG Maximus VIII HERO Intel Z170 S151
Corsair RM750i
Strix 980ti
G.skill Ripjaws DDR4 2133 8Gx2
Samsung 850 PRO 256G SATA SSD
Seagate 3.5" Barracuda 2TB St2000DM001 SATA3 7200rpm
 
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fithyrehab

Commendable
Apr 9, 2016
6
0
1,510


It is happening in all games I've played be it CS GO,Skyrim or Grim Dawn. Sometimes it won't happen and other times it will happen like 3 or 4 times in one night.
 
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Danger_Noodle

Danger_Noodle

Distinguished
Aug 15, 2015
125
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18,715
Also run Prime95 to stress test your CPU if that fails you'll know it's the cpu. You can try testing the GPU with Cinebench or something but I don't think the GPU is the problem. If all these fail to show you the problem, try to RMA your Motherboard, because it's probably the culprit.
 
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fithyrehab

Commendable
Apr 9, 2016
6
0
1,510


How sure are you that it is the motherboard? Is there any tests I can run for the motherboard? No chance of updating the bio will fix this?

I'm gonna run Prime95 now and then move onto Memtest86.
 
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Danger_Noodle

Danger_Noodle

Distinguished
Aug 15, 2015
125
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18,715


Well it doesn't seem like a power supply issue. I suppose it could be your OS drive as well. I don't know of any way to test your MOBO or SATA drives though. But I'm sure there probably is one.
 
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