Radeon Settings CRASH! Please help.

JaredFrost95 · Apr 9, 2016

Radeon Settings crashes every time... Don't know what to do. Tried the trick where you make users hidden then reverse it, tried updating windows, tried drivers 16.4.1 and 16.3.2(current).

I just re-installed windows 7 ultimate 64 bit on a brand new SSD so this is really frustrating. My asus vg248qe is being recognized as generic PnP so I can't go past 60hz, I need the radeon control panel.

Specs
-win 7 x64 ultimate
-gigabyte 990fxa-ud3
-FX-8350
-R9 280x XFX
-8gb ddr3 1600mhz

Crash said Radeon Settings Host Application has stopped working, followed by this

Problem Event Name: APPCRASH
Application Name: RadeonSettings.exe
Application Version: 10.1.1.1622
Application Timestamp: 56f001ba
Fault Module Name: MSVCR120.dll
Fault Module Version: 12.0.21005.1
Fault Module Timestamp: 524f83ff
Exception Code: c000001d
Exception Offset: 0000000000095c01
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: a49e
Additional Information 2: a49e67b6c59a7a512e4ebe05b854b7f8
Additional Information 3: 3028
Additional Information 4: 302851b9f17cec0235f1e651857cd793

thor220 · Apr 9, 2016

Usually when you've eliminated software out of the equation by re-installing windows that only leaves the hardware. 1st, have you tried this graphics card in another slot? In another computer? Tried switching out cables and ports?

JaredFrost95 · Apr 9, 2016

thor220 :

Well I haven't changed anything to do with the graphics card. I didn't touch it or the pci-e wires. I opened up the case and swapped the old raptor for an ssd. I should not be getting this error... Should I check my other drives for remnants of AMD stuff? There shouldn't be since I obviously always installed drivers to the boot drive...

thor220 · Apr 10, 2016

JaredFrost95 :

Correct, that shouldn't' be an issue. To make sure that you don't have an issue with your driver install, run Display Driver Uninstaller (Free utility, google it) and then re-install your drivers.

JaredFrost95 · Apr 12, 2016

Fixed it, I grabbed the CD without service pack 1. I'll explain in detail for future noobs. I just had to download and install JUST THE ISO for sp1 which you can get for windows 7 HERE: https://www.microsoft.com/en-us/download/details.aspx?id=5842

Run with daemon tools lite, be sure to get the free license if you don't want to pay, or it will only be a trial.

thor220 · Apr 12, 2016

JaredFrost95 :

That's strange though, the driver didn't warn you about not meeting the requirements? If it didn't, could you please report the issue in a detailed account to AMD so this doesn't happen to someone else. The driver should not let you install if you don't meet the software prerequisites.

JaredFrost95 · Apr 12, 2016

thor220 :

Right after I write a detailed report to Toms Hardware about picking my own answer as the solution! I granted it to you since that is good advice, doing so right now.

thor220 · Apr 12, 2016

Thank you very much! This will help everyone!

BigDaddy0KC · Feb 2, 2017

ok im having this same error how do i fix it?? I dont get what having the sp1 cd has to do with it.. can you please explain in detail on how to fix it?

JaredFrost95 :

thor220 :

Right after I write a detailed report to Toms Hardware about picking my own answer as the solution! I granted it to you since that is good advice, doing so right now.

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Radeon Settings CRASH! Please help.

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