Intel S3700 SSD Driver Problem / Low Speeds

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Andreas_Day

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Jan 26, 2014
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I just got an Intel S3700 400gb SSD and im having trouble with it.
Firstly I know this drive is designed for data centers but it should work in a desktop too right?

The drive is not being properly recognized by the Intel SSD Toolbox, it gives the error

The Intel SSD Toolbox cannot communicate with the selected Intel SSD.
Consider changing to another storage driver compatible with your system and try the tool again.
Click to expand...

So this led me to look into drivers for the drive, but I cant seem to find the drivers online anywhere, but i did find this on the Intel support forums

This error can show up if the drive is recognized incorrectly. You can check this in device manager. Double-click on ‘disk drives’ then double-click on your Solid State Drive then on the details tab. In the details tab click on the drop down menu and select hardware Ids, this will display several lines these all start in a similar way: IDE\DiskINTEL … if this is the case then the drive is recognized correctly by the motherboard. If it starts different like SCSI/Disk… then you would have the incorrect drivers.
Click to expand...

Mine is appearing as SCSI, so I'm assuming the driver needs to be replaced.
I looked here Intel SSD Drivers but cant seem to find anything thats fixing the problem.

Anyone got any ideas as to what can be done to fix it? Or even just a link to the driver I need?

Also I seem to be getting pretty low speeds on the drive.
approx. 200MB/s read and write, but the drives specs are 500 read and 460 write.
My other SSD works fine so its not a problem with the system
Samsung SSD on left, Intel SSD on right
i24pwp.jpg


PC Specs
CPU: AMD FX-8350 @ 4.6GHz
Cooler: Corsair H80 (With Akasa Viper fans)
Motherboard: Gigabyte 990FXA-UD5
RAM: 16GB Kingston HyperX Fury @ 1866MHz
GPU: Sapphire R9 270X 4GB
SSD: Samsung 840 EVO PRO 250GB
PSU: XIGMATEK Centauro 1000w
 
Solution
A
fixed it!
there a CLI tool for the Intel DC ssd called isdct (intel ssd data centre tool)
you need to install that and use it to set the speed of the drive.
for some reason it had defaulted to Sata 2 speeds.
The command is isdct set -intelssd 0 physpeed=6
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Andreas_Day

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Jan 26, 2014
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Thanks for the reply

I am using the latest version of the toolbox
The driver update tool finds no drivers available. Possibly because the device is recognised wrong

And yes I am using sata 6gb/s port
 
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A

Andreas_Day

Distinguished
Jan 26, 2014
44
0
18,540
fixed it!
there a CLI tool for the Intel DC ssd called isdct (intel ssd data centre tool)
you need to install that and use it to set the speed of the drive.
for some reason it had defaulted to Sata 2 speeds.
The command is isdct set -intelssd 0 physpeed=6
 
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