Why is my WiFi not very strong now?

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Xektrix

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Apr 2, 2016
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Internet was fine not too long ago, but now the WiFi is really weak and my grandma can't even get signal half the time in her bedroom (the second furthest room from the router). It's good while you're around the router, obviously, but it's really weak pretty much everywhere else. And it cuts out sometimes in certain rooms. It did not used to do this, it used to be fine and be able to access anywhere. I haven't changed anything and it's not the walls, because like I said. It used to work just fine.

I have AT&T U-Verse with a Motorola NVG510 router. I've seen people say bending the antennas back up can help it, but my router doesn't have any. They must be hidden inside the router I'm guessing. But this all started happening after I built my first PC, could that be the problem? I doubt it, since my computer doesn't even have WiFi (I ran an Ethernet cable through the ceiling into my room in the basement). Ethernet won't affect WiFi right? I know it will affect Internet speeds when I'm using it, obviously, but it doesn't affect WiFi correct?

I read a post that said it might be from someone around me being on a similar channel, and it might conflict with my router. It also said it might be the thickness of the walls (which I don't think it is) or the router is just simply dying. If it is dying, would AT&T replace it? Or would we have to get a new one?
 
Solution
thegreatcaleb
Seems to me like your router is dying, not dead yet but dying. it'll probably completely stop working in a month or so, your pc has nothing to do with it, probably just coincidence. i would check with at&t and see if they will replace it, odds are until its completely dead they wont replace it for you. also it would be better for you to get a new router, seeing as you dont have any antennas no offense your router is pretty bad, your whole family will benefit greatly from a router that is not from the company. massive quality gap between routers the company throws in because they have to and aftermarket routers. hope you fix your internet issues, cheers!
-Caleb
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thegreatcaleb

thegreatcaleb

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Dec 30, 2015
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Seems to me like your router is dying, not dead yet but dying. it'll probably completely stop working in a month or so, your pc has nothing to do with it, probably just coincidence. i would check with at&t and see if they will replace it, odds are until its completely dead they wont replace it for you. also it would be better for you to get a new router, seeing as you dont have any antennas no offense your router is pretty bad, your whole family will benefit greatly from a router that is not from the company. massive quality gap between routers the company throws in because they have to and aftermarket routers. hope you fix your internet issues, cheers!
-Caleb
 
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Xektrix

Commendable
Apr 2, 2016
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1,510


Thanks man, we did get it figured out. They had my grandma do a bunch of things (I was at work or I would have done it, probably a lot quicker) which I'm assuming is for verification that the router was not working properly so that they could send a new one, which they did. I didn't have to wait for it to die, yay! Lol. Yeah I agree that getting a new router would probably be the best bet, we still have an old Belkin that has 2 antennas, but I'm not so sure about that thing. We used to use that before, I'm sure it works but it wouldn't be any better than the AT&T one. My house isn't super big, and I guess it was a dying router because my grandma hasn't said it fails or anything now. She said it was even dying right next to it, which definitely didn't sound right. Weird thing is the router is the exact same one, but a different brand name. Not sure why, unless they have multiple distributors or just switched to a different company. I guess we'll see if this one is going to do the same thing, because if it does I'm probably just going to buy an aftermarket one.

Thanks for the reply!
 
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thegreatcaleb

thegreatcaleb

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Dec 30, 2015
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Glad it worked out for ya, cheers!
 
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